📍 Remote / London
Fanvue is one of the fastest-growing creator monetisation platforms globally. We’re an AI-powered, creator-first platform helping creators connect, engage, and earn directly from their audiences at scale. Fanvue has surpassed $200m+ in annual recurring revenue, with triple-digit year-on-year growth, supporting hundreds of thousands of creators and millions of fans worldwide.
Content volume is rising fast, and automated detection handles a growing share of low-risk cases. The work that matters most is still human-led: high-risk decisions where context and judgement matter. This role helps keep creators and fans safe, improves policy and tooling through real-world feedback, and keeps us audit-ready as we scale.
🎯 The Role
We’re hiring a Moderation & Compliance Executive to protect platform integrity by reviewing content, investigating violations, and making fast, fair decisions at scale. You’ll report to our Moderation Manager as part of the Trust & Safety team.
This is an overnight role: 2am to 9am UK time, Tuesday to Saturday. We’re fully remote. If those hours fall in your normal working day where you’re based, even better.
🚀 What You’ll Do
Review and action user-generated content against Fanvue’s content and community guidelines
Investigate Terms of Service violations (explicit content policy breaches, impersonation, copyright claims/DMCA, off-platform risks)
Work moderation queues in our tooling, prioritising by risk and turnaround time
Escalate high-risk and edge cases to the Moderation Manager and Head of Trust & Safety, with clear decision notes
Spot patterns and emerging risks, and feed insights back into policy and tooling improvements
Keep clean records of decisions to support audits, compliance reviews, and appeals
Partner with Support and Creator teams on escalations involving account restrictions or compliance concerns
Cover the overnight shift reliably and handle sensitive content with consistency, empathy, and fairness
👀 Who You Are
2+ years in Trust & Safety, content moderation, or compliance (ideally in UGC, social, or platform environments)
Strong judgement and fast decision-making on grey-area cases
Clear written communication, high discretion, and calm handling of sensitive content
Comfortable using tools like Slack, Notion, Intercom, Retool (or similar)
Valuable: moderation frameworks, DMCA workflows, Online Safety Act, EU Digital Services Act, platform TOS enforcement
Comfortable reviewing adult-only (18+) content
✨ You’ll Thrive Here If
You like high-signal operations work and making principled decisions quickly
You care about fairness, consistency, and auditability, not just queue volume
You can handle edge cases without freezing, and escalate cleanly when needed
You enjoy improving systems (templates, tags, decision notes) as well as executing
⚠️ You’ll Struggle Here If
You need rigid rules for every decision
You are uncomfortable with adult content
You can’t commit to regular overnight hours
You avoid accountability for decisions and documentation quality
You need close supervision to stay on track
🌍 Why Join Fanvue?
Sunday Times Best Places to Work, two years running. We don’t just say we have great culture, we prove it
Real input into policy, tooling, and how Trust & Safety operates day-to-day, with strong engineering support and a tight loop from operations to product
AI-native: we are not bolting AI on, it’s core to our product and how we work
Fully remote
High annual leave flexibility
Support with upskilling and development costs
Benefits package including gym memberships, apps, and more we’re actively building out
⭐ Fanvue is for Everyone
We know that diverse teams build better products. Even if you do not meet every requirement, we encourage you to apply. Potential, mindset, and ambition matter just as much as experience.
2+ years in Trust & Safety, content moderation, or compliance; strong judgement and clear communication; comfortable with adult content; reliable overnight shift coverage; tools like Slack, Notion, Intercom, Retool.
Key Responsibilities
- reviewing content
- investigating violations
- escalating high-risk cases
Skills & Tools
Slack, Notion, Intercom, Retool
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — United Kingdom
- Languages: English
Benefits
- Generous paid time off
- Tuition reimbursement
About Fanvue
An AI-powered creator monetisation platform helping creators connect, engage, and earn from their audiences. — Industry: Information Technology