Experience with HELP Systems products such a Robot Scheduler is preferred.
Exceptional attention to detail with the aptitude to follow instructions as provided and increase current knowledge base.
Previous experience with ICOMS and GUI, minimum 1 year, required.
IBM AS/400 command line experience required.
Telecomm experience, minimum 1 year, a plus.
General knowledge of database management and able to effectively refer to user guides as needed.
Expected to be able to learn System Parameters and how they interact with current business practices.
Process documentation experience a plus
Flexibility with working hours including overnight maintenance
Ability to self-manage themselves to successfully complete all work assigned and within the expected timeframe
Ability to work and complete Projects while effectively communicating with the PM
Basic troubleshooting skill are required
Ability to read and update reports as needed
SQL knowledge a plus
Proficient with MS Excel, experience with MS Word and other MS Office Applications
MS Visio a plus
Works well within a small group of peers, interdepartmentally, and with Vendor