Title: Microsoft Copilot SME GCC High
We are seeking a Microsoft Copilot Subject Matter Expert (SME) with hands-on experience in Microsoft 365 GCC High and developing Copilot-based agents and automated workflows. This role will focus on building secure, practical agents that support executive scheduling, meeting preparation, and post-meeting follow-up.
Key Responsibilities
Design and develop Copilot agents within Microsoft 365 GCC High.
Build agents for calendar management, including:
Meeting coordination and scheduling
Rescheduling and conflict resolution
Identifying mutual availability
Managing focus time, transition time, and scheduling preferences
Evaluating meeting requests and recommending accept, decline, delegate, or reschedule actions
Automating routine calendar actions within defined business rules
Escalating decisions that require executive judgment
Develop meeting preparation agents that:
Summarize relevant emails, documents, prior meetings, and other authorized information
Identify key topics, decisions, open issues, and previous commitments
Produce concise meeting briefs
Develop post-meeting agents that:
Summarize meetings and key decisions
Identify commitments, action items, owners, and follow-ups
Track outstanding actions and prepare follow-up communications
Integrate Copilot solutions with Outlook, Exchange Online, Microsoft Graph, Power Automate, Teams, and SharePoint as appropriate.
Ensure solutions comply with GCC High security, identity, governance, and data-protection requirements.
Required Qualifications
Hands-on experience with Microsoft 365 Copilot and/or Copilot Studio.
Experience developing solutions in Microsoft 365 GCC High.
Strong experience with Power Automate and Microsoft Power Platform.
Experience integrating with Outlook/Exchange calendars and Microsoft Graph APIs.
Experience building AI agents, workflows, or intelligent automation solutions.
Experience designing human-in-the-loop approval and escalation workflows.
Strong understanding of generative AI, prompting, grounding, orchestration, and agent design.
Experience with Microsoft Graph calendar and scheduling APIs.
Experience with Microsoft Purview, Teams, SharePoint, Dataverse, or custom connectors.