Bringing extensive Medicare Advantage expertise, the remote Director, Medicare Advantage Strategy will manage the internal knowledge base on MA members and health plans, advise cross-functional teams on member experience, and represent Twin externally as a thought leader while shaping the company's strategic direction in the Medicare Advantage market.
Key responsibilities
• Serve as the subject matter expert on Medicare Advantage, understanding member needs and market dynamics
• Advise Product, Design, Clinical, and Operations teams on evolving the member experience for the Medicare population
• Monitor changes in the MA market and translate those into strategic implications for Twin
Required qualifications
• 10+ years of experience in Medicare Advantage, managed care, or related healthcare roles
• Deep understanding of the Medicare population and engagement strategies for older adults
• Strong knowledge of how Medicare Advantage plans operate and evaluate partners
• Experience across multiple dimensions of Medicare Advantage, including Stars, CAHPS, and care management
• Proven ability to communicate effectively with senior leaders and external audiences