DATAMARK, Inc. is currently seeking a professional and experienced Bilingual Medical Interpreter to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Bilingual Medical Interpreter will play a crucial role in facilitating effective communication between patients and healthcare providers in medical settings.
Responsibilities
- Provide verbal interpretation services to facilitate communication between patients and healthcare providers
- Accurately and effectively interpret medical conversations, including patient history, diagnosis, treatment options, and instructions
- Assist with the translation of medical documents and forms
- Maintain a high level of confidentiality and adhere to professional and ethical standards
- Stay up to date on medical terminology and procedures
- Build rapport and establish trust with patients and healthcare professionals
Requirements
- Fluent in both English and Spanish (spoken and written)
- Proficient knowledge of medical terminology and procedures
- Excellent verbal communication skills and the ability to adapt to different dialects and accents
- Strong listening and comprehension skills
- Highly professional and empathetic demeanor
- Strong organizational and multitasking abilities
- Ability to maintain confidentiality and handle sensitive information
- Personal Computer is required
Equipment Requirements for the Position:
- Computer: Intel Core i5 processor (8th generation or newer) or Ryzen 5 (3000 series or higher), minimum 4 cores / 8 threads, 8–16 GB RAM, and 256 GB SSD or larger.
- Connectivity: Mandatory use of a wired Ethernet connection. VPN use is not allowed, and work must be performed only from the approved location.
- Audio: Wired headset with a boom microphone, unidirectional and with noise cancellation. Wireless devices, earbuds, and speaker use are not allowed.
- Camera: 1080p resolution, 30–60 fps, with autofocus (built-in or equivalent external camera, such as Logitech C920).
- Restrictions: It is prohibited to store company information, make recordings, take screenshots, or use built-in translation features.
Benefits
- Health Insurance
- Work From Home
- Performance Bonus
- Paid training
- Flexible schedules
- Internet Stipend
Fluent in English and Spanish, proficient medical terminology, excellent communication, strong listening, professional demeanor, organizational skills, confidentiality, personal computer with specified specs, wired Ethernet, headset, camera.
Key Responsibilities
- interpreting medical conversations
- translating medical documents
- maintaining confidentiality
Skills & Tools
Intel Core i5, Ryzen 5, Ethernet, Logitech C920
Job Details
- Category: Healthcare Services - Allied Health
- Seniority: No Prior Experience Required
- Commitment: Full Time
- Workplace: Remote — Monterrey or Mexico
- Languages: English, Spanish
About DATAMARK, Inc.
A business process outsourcing company providing multilingual contact center and digital mailroom solutions. — Industry: Information Technology