DATAMARK, Inc. is currently seeking a professional and experienced Bilingual Medical Interpreter to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Bilingual Medical Interpreter will play a crucial role in facilitating effective communication between patients and healthcare providers in medical settings.
Responsibilities
- Provide verbal interpretation services to facilitate communication between patients and healthcare providers
- Accurately and effectively interpret medical conversations, including patient history, diagnosis, treatment options, and instructions
- Assist with the translation of medical documents and forms
- Maintain a high level of confidentiality and adhere to professional and ethical standards
- Stay up to date on medical terminology and procedures
- Build rapport and establish trust with patients and healthcare professionals
Requirements
- Fluent in both English and Spanish (spoken and written)
- Proficient knowledge of medical terminology and procedures
- Excellent verbal communication skills and the ability to adapt to different dialects and accents
- Strong listening and comprehension skills
- Highly professional and empathetic demeanor
- Strong organizational and multitasking abilities
- Ability to maintain confidentiality and handle sensitive information
- Personal Computer is required
Equipment Requirements for the Position:
- Computer: Intel Core i5 processor (8th generation or newer) or Ryzen 5 (3000 series or higher), minimum 4 cores / 8 threads, 8–16 GB RAM, and 256 GB SSD or larger.
- Connectivity: Mandatory use of a wired Ethernet connection. VPN use is not allowed, and work must be performed only from the approved location.
- Audio: Wired headset with a boom microphone, unidirectional and with noise cancellation. Wireless devices, earbuds, and speaker use are not allowed.
- Camera: 1080p resolution, 30–60 fps, with autofocus (built-in or equivalent external camera, such as Logitech C920).
- Restrictions: It is prohibited to store company information, make recordings, take screenshots, or use built-in translation features.
Benefits
- Health Insurance
- Work From Home
- Performance Bonus
- Paid training
- Flexible schedules
- Internet Stipend
Fluent in English and Spanish, proficient medical terminology, excellent communication, strong listening, professional demeanor, organizational skills, confidentiality, personal computer with specified specs, wired Ethernet, headset, and camera.
Key Responsibilities
- providing interpretation
- translating documents
- maintaining confidentiality
Skills & Tools
Intel Core i5, Ryzen 5, Ethernet, Logitech C920
Job Details
- Category: Healthcare Services - Allied Health
- Seniority: No Prior Experience Required
- Commitment: Full Time
- Workplace: Remote — Mexico or Puebla
- Languages: English, Spanish
About DATAMARK, Inc.
A contact center and BPO company providing omnichannel, multilingual solutions and digital mailroom services. — Industry: Information Technology