Medical Device Field Service Representative

**COMPANY DESCRIPTION Orthofix Bone Growth Therapy devices have been prescribed since the late 1980s. Over this time, doctors have prescribed more than 800,000 Orthofix Bone Growth Therapy devices to help patients heal. Some patients who experience bone injuries and spinal fusion surgery have difficulty healing. In many of these cases, there are certain health factors that may have impaired the natural healing process of the bones. To help overcome healing challenges, doctors commonly prescribe a treatment called bone growth therapy, otherwise known as bone growth stimulation. Orthofix Bone Growth Therapy devices provide a safe, noninvasive treatment that helps promote healing in fractured bones and spinal fusions that have not healed or have difficulty healing. The devices stimulate the bone's natural healing process by sending low-level pulses of electromagnetic energy or ultrasonic waves to the injury or fusion site. JOB DESCRIPTION We are seeking a dedicated, motivated individual to join Orthofix as a Field Service Representative for our patients in areas around MA, RI and NH. This is a great 1099 opportunity to make inroads to the medical device industry and service a territory where you will be supporting the sales force representing our Bone Growth Stimulator brand. Don't miss this great opportunity to start your career with an industry leader! ESSENTIAL FUNCTIONS Provides customer service to patients Coordinates Bone Growth Stimulator device fitting/instructional appointments with patients as necessary in designated territory primarily by way of phone call Responsible for proper sizing, administering and instructions of bone growth stimulator in patient homes, hospitals, rehabilitation centers, clinics, etc. Sends paperwork in a timely and accurate fashion Manages and logs inventory by using a shared excel document Responds to questions, issues, and problems of mild to moderate scope. Serves as a liaison between customer and the sales force Adheres to all internal Corporate Compliance guidelines and government healthcare regulations, in addition to the policies and procedures set forth by the clinic or hospital administration. Other duties as assigned QUALIFICATIONS Experience in a hospital, healthcare facility/clinic or office, or as an independent contractor working directly in the care of the orthopedic patient, or related experience preferred. Fitting patients in-home is a requirement of this position, and candidates should be aware of as well as comfortable with this requirement. Demonstrated ability to work collaboratively as part of a team and to communicate quickly and effectively TRAVEL May be required to travel up to 90% of the time, but overnight travel is not required. Will include considerable time spent traveling in car (using own transportation) to patient homes and customer accounts as dictated by territory. WORK ENVIRONMENT & PHYSICAL DEMANDS Field based (i.e. patient homes, hospitals, rehabilitation centers, clinics, etc.). Physical Demands: Considerable time spent in vehicle traveling between locations and transferring inventory Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions *All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.**