Atlanta Perinatal Associates, a busy Maternal-Fetal Medicine practice with locations in Georgia, is seeking a full-time Medical Assistants and Front Office Coordinators to join our team. Must be dependable and have a minimum of 2 years' experience in a medical office setting.
This position is responsible for providing customer service by obtaining and verifying necessary demographic, insurance information, obtaining referrals, to include triaging, answering multiple phone lines and scheduling appointments. Work is performed within clearly defined areas of regulations and procedures and is reviewed and monitored by a supervisor or manager. (We have multiple offices: Decatur, Conyers, Stockbridge, Riverdale, Newnan, Peachtree Mid-Town, Columbus)
Works both autonomously and collaboratively with providers and staff in coordinating patient care in the front and back-office settings. Functions as a primary liaison between patients, staff and providers.
Primary Responsibilities
Answering multi line phones and scheduling appointments
Have basic knowledge of medical terminology
Understanding of medical insurance plans and benefits
Obtain insurance referrals from PCP offices
Scan & index documents into EMR
Ensure proper HIPAA practices/precautions are followed
Appointment/reminder calls
Call new patient referrals to schedule new patient appointments
Be knowledgeable on HIPAA laws and regulations
Job Type: Full-time with Benefits that include:
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Medical Specialty/Private Practice:
Maternal-Fetal Medicine
Work Location and Schedule: In person, Monday- Friday
Ability to commute/relocate to Atlanta Metro Area: Reliably commute or planning to relocate before starting work (Required)
Experience
Customer service: 3 years (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 3 years (Preferred)