Join Mutual of Omaha as a Medicare Supplement Underwriter III, where you'll leverage your underwriting expertise to evaluate complex risks and make informed decisions that support our customers and business objectives. In this role, you'll independently underwrite higher-complexity Medicare Supplement cases, policy changes, reinstatements, and appeals while serving as a trusted resource for less experienced underwriters. You'll apply advanced knowledge of underwriting principles, Medicare regulations, and business processes to deliver sound risk assessments, support operational excellence, and enhance the customer experience. This position also plays a key role in training, coaching, process improvement, and maintaining underwriting documentation and procedures.
WHAT WE CAN OFFER YOU:
- Estimated Salary:
- Med Supp Underwriter III: $68,000-$87,500, plus annual bonus opportunity.
- 401(k) plan with a 2% company contribution and 6% company match.
- Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
- Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
WHAT YOU'LL DO:
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Underwrite and assess higher-complexity Medicare Supplement cases, reinstatements, policy changes, and appeals by analyzing risk, gathering requirements, and making sound decisions within established authority limits and underwriting guidelines.
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Apply advanced knowledge of Medicare Supplement products, underwriting tools, regulatory requirements, and industry trends to evaluate risks and deliver accurate, timely decisions.
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Serve as a subject matter expert by coaching, training, and providing guidance to less experienced underwriters, including conducting quality reviews and providing feedback.
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Create, maintain, and enhance department resources, training materials, Standard Operating Procedures (SOPs), and other knowledge-sharing documentation to support operational effectiveness.
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Support business and continuous improvement initiatives through testing system enhancements, developing training scenarios and test cases, identifying process improvements, and participating in special projects.
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Build strong relationships with internal and external partners by delivering exceptional customer service, communicating effectively, managing competing priorities, and independently resolving escalated or complex issues.
WHAT YOU’LL BRING:
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Ability to analyze complex underwriting risks and make sound, well-reasoned decisions.
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Strong critical thinking, problem-solving, and analytical skills.
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Strong mathematical aptitude and attention to detail.
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Ability to build collaborative relationships with internal and external business partners.
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Working knowledge of underwriting concepts, tools, requirements, and processes, including automated decision tools, MIB, Milliman, and reinsurance resources.
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Strong communication, conflict resolution, and customer service skills.
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Proficiency with Microsoft Office and other business applications.
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Ability to manage multiple priorities, adapt to change, and perform effectively in a fast-paced environment.
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Commitment to continuous learning, professional development, and technical growth.
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Understanding of the financial impact underwriting decisions have on business results.
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You promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
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Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico
PREFERRED:
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2+ years of insurance and/or health underwriting experience.
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Experience training, mentoring, or coaching others.
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Proven experience leading small projects, meetings, or workgroups.
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Knowledge of medical terminology.
We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!
If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.
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Hiring Policies and Legal Notices
Underwriting expertise, analytical and mathematical skills, strong communication, Microsoft Office proficiency, and ability to manage complex risks. Two-plus years of insurance or health underwriting experience preferred.
Key Responsibilities
- underwriting cases
- coaching underwriters
- improving processes
Skills & Tools
Microsoft Office, MIB, Milliman
Job Details
- Category: Finance and Accounting
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — United States or Puerto Rico
- Salary: USD 68,000 – 87,500 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Retirement plan
About Mutual of Omaha
A financial services organization providing insurance and related financial products. — Industry: Finance