Job Description:
• Support EMR Services and primarily the Beacon application with little to no supervision
• Supervise and participate in system build, testing, implementation support, and maintenance of assigned Epic applications
• Ensure service level agreements and deadlines are met
• Communicate team performance to upper management and provide feedback on team member evaluations
• Perform in-depth analysis, troubleshooting, data collection, and root cause analysis
• Analyze and test product releases and communicate required operational changes
• Document, follow, and enforce system change control procedures
• Coordinate analysts, system vendors, and operations to maintain system integrity and meet business needs
• Research, analyze, facilitate, and implement business and system workflows for process improvement
• Identify best practices and implement standardization opportunities
• Prepare activity and other reports
• Provide on-call application support
• Provide procedural and technical guidance and supervision to team members
• Lead configuration, maintenance, testing, optimization, integrations, security, and production changes
• Lead and support IT projects, implementations, upgrades, requirements gathering, documentation, and deployment
• Develop system documentation, training materials, reports, audit trails, change controls, and business continuity procedures
• Support project cost analysis, estimates, budget validation, and fiscal or metric-related activities
• Maintain certifications and stay current with industry, regulatory, and technology changes
Requirements:
• Master's degree in computer science, nursing, or a related healthcare field plus four (4) years of experience in application systems development and testing, including at least two (2) years in a healthcare delivery system and one (1) year managing a process and/or application; or
• Bachelor's degree in computer science, nursing, or a related healthcare field plus six (6) years of the specified experience; or
• Associate's degree in computer science, nursing, or a related healthcare field plus eight (8) years of the specified experience; or
• High School diploma/GED plus ten (10) years of the specified experience
• Required Epic Beacon certification
• Must be certified in accordance with the IT Epic Certification Policy
• Proficiency with Microsoft Office Professional software suite
• Working knowledge of Microsoft Project and Microsoft Visio
• At least two years in a leading role with teams or projects preferred
• Proof of legal authority to work in the United States on the first day of employment
• Annual TB screening and criminal background check
• Resume required
Benefits:
• Health, dental, and vision plans for qualifying staff and family
• Holiday, vacation, and sick leave
• Education discount for staff and dependents (undergraduate only)
• Up to 10% matched retirement contribution from UAMS
• Basic life insurance up to $50,000
• Career training and educational opportunities
• Merchant discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy
• Benefits eligible position
• Remote work only