Description
Position Summary The Marketplace Manager is responsible for the strategic growth, daily operations, and performance optimization of AMain Hobbies’ third-party marketplace channels, including Amazon, eBay, Walmart, TikTok Shop, and other emerging platforms. This role owns marketplace P&L, catalog health, pricing strategy, promotions, compliance, and cross-functional coordination to drive profitable growth while maintaining brand standards.
DUTIES AND RESPONSIBILITIES:
Marketplace Strategy & Growth
Develop and execute marketplace strategies aligned with AMain Hobbies’ revenue, margin, and brand goals
Identify growth opportunities across existing and new marketplaces
Own marketplace P&L, forecasting, and performance reporting
Catalog & Listing Management
Oversee product onboarding, listings, and content optimization (titles, bullets, images, A+ content, attributes, SEO)
Ensure catalog accuracy, compliance, and suppression resolution
Manage assortment strategy by marketplace, including exclusives and channel-specific SKUs
Pricing, Promotions & Profitability
Manage pricing strategy to remain competitive while protecting margins
Plan, execute, and analyze promotions, deals, and marketplace events (Prime Day, Black Friday, etc.)
Monitor fees, advertising costs, and operational expenses to optimize profitability
Advertising & Traffic Management
Own marketplace advertising strategies (Amazon Ads, Walmart Connect, eBay Promoted Listings, etc.)
Optimize spend, ROAS, and campaign structure in partnership with internal or external teams
Leverage marketplace tools and data to drive visibility and conversion
Operations & Compliance
Manage fulfillment strategy (FBA, FBM, 3PL, dropship where applicable)
Monitor account health metrics, performance standards, and policy compliance
Resolve escalations related to account issues, claims, returns, and customer feedback
Cross-Functional Collaboration
Partner with Merchandising, Marketing, Supply Chain, Customer Service, and Content teams
Align inventory planning and demand forecasting with marketplace needs
Support new product launches and brand initiatives across marketplaces
Reporting & Analysis
Track KPIs including sales, margin, conversion, buy box, ad performance, and inventory health
Deliver regular performance reporting with actionable insights
Stay current on marketplace trends, policy changes, and competitive landscape
Requirements
Required:
3–6+ years managing third-party marketplaces (Amazon required; eBay/Walmart strongly preferred)
Strong understanding of marketplace algorithms, SEO, advertising, and performance levers
Proven experience owning revenue and margin goals
Advanced analytical skills with Excel/Google Sheets and marketplace reporting tools
Strong organizational skills with the ability to manage multiple priorities
Preferred:
Experience in hobby, specialty retail, or enthusiast categories
Familiarity with tools such as Helium 10, Jungle Scout, Pacvue, Seller Central, Walmart Seller Center, etc.
Experience managing large catalogs and complex assortments
Knowledge of MAP policies and brand protection strategies
JOB CONDITIONS:
Sitting 95% - heavy office work, including the use of a computer.
Uses hands 95%+.
Meeting and phone use: 25%+.
Moderate noise – Office environment with computers, printers, and light traffic.
U.S. Employment Requirement
This position is open only to individuals who are currently residing in and authorized to work in the United States. All work must be performed within the United States. AMain does not support international remote work arrangements for this position.
Salary Description
$80,000 - $100,000 DOE