The Account Coordinator supports the Campaign Manager by driving execution and supporting client communication logistics. This role is foundational to ensuring that internal teams are organised, informed, and equipped to deliver excellent work.
This is an entry-level position with clear progression routes to offsite Campaign Manager.
Tasks:
The day-to-day tasks of the role:
Campaign Loop Involvement:
Strategy
Closely work with Campaign Manager to proactively identify risks or dependencies and opportunities
Collaborate with Campaign Manager to optimize account
Create
Write and submit design and video briefs for internal teams, based off of broader Design and Video Strategy (from CM)
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Review creative deliverables for brand and brief alignment.
Pod Dependent: Send to Campaign Manager for final approval
Support creative & tech workflows: manage seedbox, coordinate feedback, and ensure timely delivery
QA all client-facing creative for accuracy, especially direct-to-social assets
Launch
Works with Delivery team day to day to ensure timely deliveries, however does not lead overall Sprint planning
Execute on final deliverables where needed (e.g. send marketing emails, publish blog posts, etc)
Attends or contributes to stand ups
General Support
Prepare client meeting agendas and planned activity recaps
Take clear, actionable meeting notes, flag concerns or delays, and send follow-ups
Translate meeting outcomes or client direction into tasks in Productive (including necessary commentary) and assign them to the appropriate team members.
Maintain a proactive presence in client pods, tailoring support based on account needs
KPIs
How this role is measured:
Internal
Timeliness and accuracy of task entries and brief submissions
Brief and asset QA accuracy (low rework rate)
On-time delivery of client meeting notes and follow-ups
Completion rate of assigned task actions in Productive
External
Smooth execution of creative deliverables in line with timelines
Positive internal feedback from Campaign Managers and creative teams
Job Requirements
Skills & Experience
1–2 years’ experience in a marketing, creative, or project coordination role (agency experience a plus)
Strong understanding of marketing basics (content, paid, design, social)
Experience using task/project management tools (e.g. Productive, Asana, Trello)
Confident note-taker and communicator in meetings and client-facing settings
Familiarity with Google Workspace (Docs, Sheets, Slides)
Communication & Organisation
Excellent written and verbal communication skills
Able to take complex discussions and turn them into clear action points
Organised, deadline-driven, and able to juggle multiple tasks without dropping the ball
Strong attention to detail, especially in reviewing copy, visuals, and deliverables
Work Ethic & Mindset
Proactive and eager to take initiative
Calm under pressure and solutions-oriented
Enjoys working in a team and helping others succeed
Growth mindset — keen to learn and take feedback
1-2 years marketing, creative, or project coordination experience; strong marketing basics; task/project management tools (Productive, Asana, Trello); Google Workspace; excellent communication and organization; attention to detail.
Key Responsibilities
- coordinating campaigns
- managing client communication
- reviewing creative deliverables
Skills & Tools
Productive, Asana, Trello, Google Workspace
Job Details
- Category: Marketing
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Cape Town or Miami
- Salary: USD 20,000 – 20,000 / year
- Languages: English
About AirVu Media
A media company that supports marketing campaigns and creative production. — Industry: Media and Communications