Job Description:
• Develop and monitor revenue cycle reporting covering submitted volumes, collections, team productivity metrics and company KPIs from multiple software packages
• Produce data-driven presentation decks focused on risks and growth areas
• Lead the sourcing, creation and development of reporting, dashboards and presentations
• Manage individual contributors responsible for data retrieval, auditing and analysis
• Communicate directly with Product Development, Executive Management, Compliance and Auditing stakeholders
• Produce process documentation and workflow diagrams supporting efficient and accurate operations
Requirements:
• Minimum of 2-3 years of professional experience in healthcare management leading a team of individual contributors, preferably focused on analytics
• Proven ability to identify, assess, communicate, create and deliver data analysis that facilitates efficient problem resolution and supports continuous improvement process
• Experience overseeing projects and processes requiring complex problem-solving across short- and long-term timelines
• Background as a business analyst, report writer, project manager or similar role
• Experience monitoring KPIs and reporting on variances, risks and process improvement opportunities
• Strong working knowledge of physician-based Revenue Cycle workflows within Epic Professional Billing (PB Resolute)
• Epic Reporting experience, including Slicer Dicer, Workbench Reporting, Caboodle and/or Cogito
• Proficiency in Word, Excel, PowerPoint, BigQuery, SQL and Lucid
• Excellent written and oral communication skills, including development and maintenance of reporting requirements and presentation decks
• Ability to analyze and interpret status and outcome reports to provide actionable insights to senior leadership
Benefits:
• CVS Health bonus, commission or short-term incentive program in addition to base pay
• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being