Job Description:
• Lead day-to-day execution, team coordination, and performance management of CAA’s recycling collection network across Colorado
• Translate operational efficiencies into actionable workplans
• Lead the Local Government business segment and manage timelines, risks, and deliverables
• Support implementation, service expansion and improvement, service agreement change orders, compliance, and collection performance objectives
• Manage municipal relationships and operations for Local Government EPR programs
• Lead and support collection program staff, setting priorities, accountability, coordination, and completion of assigned work
• Represent CAA Colorado at local government meetings, including council meetings, commissioner meetings, and work sessions
• Oversee service provider performance, including onboarding, operational readiness, service delivery, reporting, annual cost evaluation, reimbursement change orders, and service-level compliance
• Review operational, contractual, reporting, and performance metrics; identify issues, trends, risks, and improvement opportunities
• Lead corrective action follow-up and performance improvement activities for underperforming service providers
• Coordinate with legal, procurement, claims, finance, compliance, project managers, consultants, and national teams on contracts and program operations
• Manage collection implementation activities, local government collection support, drop-off operations, service expansion, and resident-experience enhancements
• Collaborate on government education and outreach service agreements and regulatory advancements in EPR
• Support procurement and contract activities, including scopes, evaluation materials, vendor communications, implementation plans, and contract administration
• Support studies, pilots, and process improvements involving alternative collection approaches or operational improvements
• Perform other related duties as assigned
Requirements:
• Bachelor’s degree in business, operations, sustainability, engineering, public administration, or a related field, or equivalent professional experience
• 5+ years of relevant experience in recycling, solid waste, public procurement, contract administration, municipal services, operational program management, vendor management, or business-to-government service delivery
• Valid Driver’s license with acceptable driving record
• Demonstrated understanding of residential recycling collection operations, drop-off sites, local ordinances, contracted collection, and logistics
• Experience supporting RFPs, evaluation criteria, technical and financial reviews, contract negotiation, implementation planning, and ongoing contract administration
• Experience supervising or leading small teams, assigning priorities, coaching staff, and ensuring progress against deadlines and deliverables
• Adept in workflow automations, AI, Salesforce, and back-of-house technology platforms
• Ability to travel to meet with service providers, local governments, transfer stations, MRFs, drop-off sites, and other operational partners
Benefits: