POSITION IS ELIGIBLE FOR REMOTE / WORK FROM HOME OPPORTUNITY
DEPARTMENT: PROVIDER ENROLLMENT
JOB GRADE: E13
As a condition of employment physical work location must be in one of the 50
states or the District of Columbia.
Notice of Collection & Privacy Policy for Applicants Residing in California:
California Applicant Privacy Policy | Noridian (noridiansolutions.com)
[https://noridiansolutions.com/california-applicant-privacy-policy/]
JOB TITLE
Manager Operations
JOB SUMMARY
The Operations Manager provides guidance, leadership, planning, and reporting to
the assigned business unit. This position ensures the assigned business unit is
administering the organizations contracts with the best possible service while
maintaining contract expectations and within budget constraints and optimizing
staffing levels.
ESSENTIAL FUNCTIONS
KEY DUTIES/RESPONSIBILITIES/ACCOUNTABILITIES
Coaches and develops staff by encouraging growth and ensuring staff are
meeting performance expectations
Ensures the organization meets all contractual expectations
Manages budgets and works to meet requirements with available funding
Ensures responsiveness to audit findings and implements timely changes
as appropriate
Ensures strong internal controls and compliance programs within responsible
operations
Initiates process improvements and technology implementation
Initiates disciplinary action when performance does not meet expectations
Leads by example by promoting teamwork, recognition, and leadership while
demonstrating the company values
May provide guidance on evaluating the circumstances of cases related to
suspected fraud to support potential investigations and fraud prevention
procedures
Assist in organizational and corporate growth opportunities
Responds to and implements changes in a flexible, positive manner
Participates as the area subject-matter expert during business development
activities as needed
NON-ESSENTIAL DUTIES AND FUNCTIONS
Other duties as assigned
MINIMUM QUALIFICATIONS
Bachelor's degree in Business Administration, Management, or closely related
field or equivalent work experience as determined by HR
4 years' experience managing staff
Knowledge of management theories and practices
Understands computer information systems
Knowledge of basic accounting practices
PREFERRED QUALIFICATIONS
ABOVE REQUIREMENTS AND THE FOLLOWING:
Bachelor's degree in Business Administration or Management
5 years' experience managing staff
Strong written and oral communication skills
Ability to motivate and manage a large group of people
Ability to direct and maintain a productive and conducive working environment
Ability to coordinate activities among co-workers
Ability to develop problem solving skills within staff
Strong analytical skills
ENVIRONMENT AND COGNITIVE/PHYSICAL DEMANDS
Office Environment
Ability to read, hear, speak, keyboard, reason, communicate effectively and
problem solve
Requires prolonged sitting and telephone use
Requires the use of office equipment such as computer terminals, telephones,
copiers, and printers
Infrequent lifting to 15 pounds
Infrequent stooping
SEGREGATION OF DUTIES
Every employee is responsible to perform their duties and responsibilities in
accordance with Noridian values, policies and procedures, including but not
limited to: Segregation of Duties Principles, HIPAA, Security and Privacy, CMS
requirements, the Noridian Compliance Program and any other applicable laws,
rules and regulations.
STATEMENT OF OTHER DUTIES
This document describes the essential functions, requirements, and
responsibilities of this job, and is not intended to be a complete list of all
tasks and functions. Employees may be requested to perform job related tasks
other than those specifically listed in this description and may be required to
perform any task requested by the supervisor or management.
TOTAL REWARDS PACKAGE:
Health, Dental and Vision Insurance, Voluntary Insurance Plans, Health Savings
and Flexible Spending Accounts, 401k and Company Match, Company-paid Life
Insurance, Education Assistance Program, Paid Sick Leave, Paid Holidays,
Increasing PTO Accrual Plan, Medical/Parental/Disability Leave, Workers
Compensation, Retiree Benefits, Severance Package, Employee Assistance Program,
Financial and Health Wellness Benefits, Casual Dress, Open Office Setting, and
Online Learning System.
CMS ACCESS COMPLIANCE AND REGULATION CONTINGENCY STATEMENT
Some positions require compliance with (i) federal and agency-specific
regulations and federal contract requirements, and (ii) eligibility to obtain
and maintain federal identity credentials and authorized access to government
facilities, information systems, networks, sensitive information, or
applications.
To obtain federal identity credentials and authorized access, employees in this
position may be required, as a condition of employment, to successfully complete
federal identity verification, federal background investigation and
adjudication, credentialing, and access authorization processes in accordance
with applicable federal requirements. Federal identity credentials and
authorized access will not be issued to candidates who have not resided in the
United States at least three (3) out of the last five (5) years.
Failure to obtain and maintain eligibility for required federal credentials and
access authorization may result in removal from the position or termination of
employment.
EQUAL EMPLOYMENT OPPORTUNITY
Qualified applicants will receive consideration for employment without regard to
race, color, religion, sex, national origin, disability, protected veteran
status or other characteristics protected by state or federal law.
The contractor will not discharge or in any other manner discriminate against
employees or applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or applicant. However,
employees who have access to the compensation information of other employees or
applicants as a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response to a formal
complaint or charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the employer, or (c)
consistent with the contractor’s legal duty to furnish information. 41 CFR
60-1.35(c)
Below is the salary range for potential new hires.
Salary Range: The pay range for this position is $68,928.86 – $104,299.96 per
year, however, the base pay offered may vary depending on geographic region,
internal equity, job-related knowledge, skills, and experience among other
factors.
Other Compensation: Incentive Plan & Lifestyle Benefit
This job will be closed 10/30/2026 at 8:00AM CST. No further applications will
be considered.