The Business Development Manager is responsible for driving sales growth for IHG
Commercial Services hotels by identifying and developing new and existing
accounts through prospecting and lead response.
Your day to day
Account Identification and Qualification: Research, evaluate, and profile new
and unmanaged IHG accounts using the IHG Way of Sales Solution Selling
methodology; leverage internal and external prospecting tools to maintain a
robust sales pipeline. Review and respond to group lead activity, as needed.
Communication and Coordination: Clearly communicate new account opportunities
and status updates through sales systems and to all relevant stakeholders;
support smooth transitions of new accounts within the Commercial Services
team. This is a virtual role that requires strong self-motivation,
accountability, and the ability to thrive in a results-driven,
high-performance environment.
Cross-Functional Collaboration: Partner with sales leadership and other teams
to set account goals, assign ownership, and coordinate sales efforts
effectively.
Sales Strategy and Reporting: Present the IHG Commercial Services value
proposition to clients; demonstrate expertise in dynamic pricing and sales
programs; develop and maintain sales reports; guide sales support teams in
account research and qualification.
What we need from you
Bachelor’s or Master’s degree in Marketing, Management, Business, or related
field, or equivalent experience.
5–8 years progressive service industry experience, including at least 2 years
in multi-unit or corporate hotel roles.
Proficient in sales principles and Strategic Account Management; strong
verbal and written communication; excellent relationship management,
negotiation, and persuasion skills; in-depth knowledge of hotel sales,
marketing, business planning, and competitor strategies.
Experience with sales software (e.g., Salesforce); understanding of transient
and group RFP processes; familiarity with electronic distribution channels
(GDS, internet), hotel operations, central reservations, and rate loading.
Ability to work effectively in office or virtual environments; willingness to
travel approximately 5%, including work from hotels, airports, and remote
locations. This is a virtual role.
Travel – up to 5% [very minimal]
All qualified candidates are encouraged to apply. While candidates located in
the Central, Mountain, or Pacific time zones are preferred to support broader
team coverage, applicants from all US locations will be considered
Location – Remote: Candidate must reside in the United States
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re
here to deliver True Hospitality for Good. Making our guests and colleagues feel
welcome, cared for, recognised and respected – wherever they are in the world.
Want to be part of the journey?
Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good
on a global scale. With corporate offices and over 6,000 hotel destinations
worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll
experience our unique culture and brilliant colleagues who will support and
inspire you. With a host of corporate opportunities to choose from, wherever you
are on your career journey, and whatever you want to achieve there’s Room for
You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to
drive performance and maintain our relentless focus on growth in order to be the
hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being
together helps us foster a unique sense of belonging that also supports
productivity. That’s why here at IHG, we give our colleagues flexibility and
balance – working in a hybrid way, blending office and remote working
collectively. We recognise that every role is different, that’s why leaders work
with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work
life. These include impressive room discounts across our many properties,
recharge days and volunteering days throughout the year. Through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle,
and workplace. We offer a unique and inclusive culture, where there is always
Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate
difference and encourage colleagues to bring their whole selves to work. IHG
Hotels & Resorts provides equal employment opportunities to applicants and
employees without regards to race, color, religion, sex, sexual orientation,
gender identity, national origin, protected veteran status, disability, or any
other category protected by applicable laws. We promote a culture of trust,
support, and acceptance. Always welcoming different backgrounds, experiences,
and perspectives.