Schedule: Days: M-F
Job Location Type: Remote
Your experience matters
At Lifepoint Health, we are committed to empowering and supporting a diverse and
determined workforce who can drive quality, scalability, and significant impact
across our hospitals and communities. As a member of the Springstone Behavioral
Health team, you’ll support those that are in our facilities who are interfacing
and providing care to our patients and community members to positively impact
our mission of making communities healthier ®.
More about our team
The Manager, Accounts Receivable (AR) is responsible for providing leadership
and oversight of accounts receivable operations within the Centralized Business
Office (CBO) for behavioral health services. This role ensures timely, accurate
third‑party billing, payment posting, and follow‑up activities across the
operating system, clearinghouse, and denial management platforms. The Manager
oversees AR workflows to drive optimal reimbursement performance, including
claim resolution, denial prevention and appeals, and accurate adjustment
processing. This position plays a key role in managing daily AR operations,
monitoring performance metrics, and ensuring compliance with payer requirements,
while supporting a high‑performing CBO servicing multiple behavioral health
facilities.
How you’ll contribute
A Manager, Accounts Receivable who excels in this role:
Ensure staff accurately perform billing, collections, and accounts receivable
follow‑up for multiple facilities across all payer types.
Partner closely on accounts receivable strategy, performance, and revenue
cycle initiatives.
Maintain financial integrity of daily operations through continuous
monitoring of AR performance, productivity metrics, and workflow efficiency.
Provide professional, operational, and technical guidance to AR staff;
address escalated issues related to payer responses, account balances, and
patient or family inquiries.
Serve as administrator for payer portals and website access as needed to
support staff efficiency and security.
Ensure accurate capture, posting, reconciliation, and maintenance of all
financial transactions, adjustments, and balances in alignment with payer mix
and acuity across facilities.
Communicate effectively with Utilization Review departments to ensure timely
and accurate exchange of information impacting billing, authorizations, and
denials.
Assign and manage staff work queues through billing software; monitor
progress and ensure timely completion of assigned tasks.
Maintain ongoing communication with facility Business Office Managers to
address facility‑specific AR issues and operational needs.
Develop, implement, monitor, and evaluate AR quality assurance processes to
ensure compliance with applicable laws, regulations, payer requirements, and
internal policies.
Recommend, develop, and update accounts receivable policies and procedures to
support operational consistency and best practices.
Review and approve all adjustments and refunds to ensure accuracy,
compliance, and appropriate documentation.
Attend, prepare for, and actively participate in weekly accounts receivable
review calls.
Support month‑end A/R close activities, including reconciliation, reporting,
and variance resolution.
Participate in the hiring, training, supervision, and performance evaluation
of assigned accounts receivable staff.
Conduct routine audits of collection documentation and notes to assess
effectiveness, identify training needs, and address performance or corrective
actions as appropriate.
Always exhibit the company’s core values of champion patient care, do the
right thing, embrace individuality, act with kindness, and making a
difference together.
Other duties as assigned.
Why join us
We believe that investing in our employees is the first step to providing
excellent patient care. In addition to your base compensation, this position
also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision
coverage for full-time and part-time employees.
Financial Protection & PTO: Life, accident, critical illness, hospital
indemnity insurance, short- and long-term disability, paid family leave and
paid time off.
Financial & Career Growth: Higher education and certification tuition
assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free
gym memberships, virtual care appointments, mental health services and
discount programs).
Professional Development: Ongoing learning and career advancement
opportunities.
What we’re looking for
Applicants should have an Associate’s degree in business administration,
healthcare administration, or related field from an accredited school
4 years of experience in medical billing/accounts receivable management
required
1 year of experience in behavioral healthcare required
EEOC Statement
“Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is
committed to Equal Employment Opportunity for all applicants and employees and
complies with all applicable laws prohibiting discrimination and harassment in
employment.”
You must be authorized to work in the United States without employer
sponsorship.