Position:
Postal Clerk
Type:
Contract
Compensation:
$50 - $150/hour
Location:
Remote
Commitment:
10-40 hrs/week
Role Responsibilities
Review sample postal questions and flag any that don t sound like what real customers ask.
Write rubrics that define a correct, complete answer on mail classes, shipping options, postage, fees, and shipping labels.
Cover package tracking, missing or damaged mail, change of address and mail forwarding, and international mailing and customs forms in your rubrics.
Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
Share clear written feedback with the project team, working asynchronously.
Requirements
Current, former, or retired USPS frontline experience (postal clerk, sales and service associate, or retail associate).
Have strong relevant experience helping customers in person at a post office counter.
Working knowledge of mail classes, shipping options, postage, tracking, and change of address.
Clear, precise writing skills.
Experience with international mail and customs documentation is a plus.
Application Process
Easy Apply on LinkedIn
Check email for next steps
Participate in resume evaluation & interview stage