1. About SolutionMall
SolutionMall is a global B2B solution delivery platform serving commercial, industrial, infrastructure, healthcare, energy, IT, IoT, electrical, communication, and project-based procurement needs.
Unlike traditional product trading platforms, SolutionMall focuses on structured solution delivery, including requirement clarification, product selection, solution matching, supplier coordination, quotation support, international logistics, customs clearance support, domestic delivery coordination, and project follow-up.
For cross-border B2B product and system delivery, SolutionMall needs strong logistics and customs clearance support in the United States, including international freight coordination, U.S. customs clearance, port and airport handling, warehouse coordination, inland transportation, and final delivery to customers or project sites.
2. Role Overview
We are looking for a
Customs Clearance & Logistics Manager – United States
to support SolutionMall’s international logistics, customs clearance, and domestic logistics operations for B2B products and system packages entering the U.S. market.
This role is suitable for professionals with experience in customs brokerage, international logistics, freight forwarding, import/export operations, U.S. port clearance, warehouse coordination, domestic trucking, last-mile delivery, supply chain coordination, or project-based logistics support.
The main focus is to coordinate shipments arriving at major U.S. ports, airports, and customs locations, support import documentation, follow up on customs clearance, coordinate freight forwarders and customs brokers, and manage domestic logistics from port or warehouse to customer sites.
This is a logistics and project delivery support role focused on B2B products, system packages, customs clearance, international freight, and U.S. domestic delivery.
3. Key Responsibilities
• Support customs clearance and logistics coordination at major U.S. ports, airports, and customs locations.
• Coordinate international freight by sea freight, air freight, rail, truck, and express shipment where applicable.
• Work with freight forwarders, customs brokers, warehouses, transport companies, suppliers, customers, and internal teams.
• Follow up on import documentation, including commercial invoices, packing lists, bills of lading, air waybills, certificates of origin, HS codes, duty, taxes, and customs declaration requirements.
• Coordinate U.S. domestic logistics, including port-to-warehouse delivery, warehouse storage, distribution, trucking, local delivery, and final delivery to customer or project sites.
• Track shipment status, clearance progress, delivery timelines, abnormal logistics issues, documentation problems, and cost changes.
• Collect feedback on U.S. customs requirements, clearance risks, freight costs, warehouse conditions, inland transportation timelines, and local delivery challenges.
4. Qualifications
Required
3+ years of experience in one or more of the following areas:
• U.S. customs clearance
• Customs brokerage coordination
• International logistics
• Freight forwarding
• Import/export operations
• U.S. port or airport logistics
• Warehouse and distribution coordination
• Domestic trucking or inland transportation
• Cross-border B2B product delivery
• Supply chain or project logistics coordination
Familiar with import/export documentation, shipment tracking, customs clearance workflows, freight forwarder coordination, customs broker communication, and logistics problem solving.
Good communication skills and ability to coordinate with suppliers, freight forwarders, customs brokers, warehouses, trucking companies, customers, and internal teams.
Working proficiency in English.
Preferred
• Existing customs broker, freight forwarding, warehouse, trucking, or port logistics resources in the United States
• Experience with major U.S. ports or logistics hubs such as Los Angeles / Long Beach, New York / New Jersey, Savannah, Houston, Seattle / Tacoma, Oakland, Miami, Chicago, Dallas, or other key customs and distribution locations
• Experience with B2B project products, industrial equipment, commercial equipment, electrical products, IT/IoT products, healthcare products, communication equipment, or system package delivery
• Familiarity with HS code checking, import compliance documents, labeling requirements, FDA/FCC/UL/ETL-related documentation, or other product-specific import requirements where applicable
• Experience with delivery to project sites, commercial facilities, warehouses, distributors, or enterprise customers in the U.S.
• Chinese communication ability is preferred for coordination with suppliers and factories in China
5. Work Model
This role focuses on U.S. customs clearance, international logistics coordination, and domestic delivery support.
The main focus areas include:
• International freight coordination
• U.S. customs clearance follow-up
• Import/export documentation checking
• Port, airport, and customs location coordination
• Warehouse and domestic delivery coordination
• Trucking and inland transportation support
• Logistics cost and timeline feedback
• Abnormal shipment issue follow-up
• Cross-border B2B project delivery support
This role is suitable for professionals who already have experience or resources in U.S. customs clearance, freight forwarding, warehouse coordination, domestic trucking, port logistics, or B2B project-based product delivery.
6. Compensation and Benefits
SolutionMall provides a results-oriented compensation model based on role scope, candidate experience, logistics capability, customs clearance knowledge, delivery support capability, problem-solving ability, and business contribution.
Details can be discussed during the interview process based on the candidate’s logistics resources, U.S. customs clearance experience, regional coverage, freight forwarding knowledge, and project support capability.
7. How to Apply
Please apply with a short note highlighting your experience in:
• U.S. customs clearance
• Customs brokerage coordination
• International logistics
• Freight forwarding
• Import/export documentation
• U.S. port or airport logistics
• Warehouse or domestic delivery coordination
• Trucking or inland transportation
• Cross-border B2B product delivery
• Industrial, commercial, electrical, IT/IoT, healthcare, communication, or project equipment logistics
You may also send your updated CV to:
jason.sun@solutionmall.com
with the email subject:
Application: Customs Clearance & Logistics Manager – United States