ATTENTION CANDIDATES: Only those applicants completing a brief questionnaire will be considered. https://go.cultureindex.com/p/zVRwuKNoybqXgTxvah76
ABOUT ONE RALLY POINT
OneRallyPoint (1RP) saves its clients Time, Money, and Effort during any type of disaster recovery event that impacts a building, whether water, fire, storm, contamination, or catastrophe. 1RP works from incident date to final payments by managing the overall recovery process on behalf of the client. All work is performed to facilitate expedient and optimal recovery outcomes. acting as a dedicated owner’s representative to manage the entire recovery lifecycle. For more information go to https://www.onerallypoint.com/.
POSITION OVERVIEW
The Logistics & Operations Specialist is a vital operational anchor responsible for accelerating field efficiency. This new role orchestrates the strategic flow of personnel, equipment, and materials across active disaster recovery sites nationwide, across various industries, while delivering high-level support to the Assistant General Manager, Technical Operations Director, and the General Manager and maintaining customer satisfaction. The position is full-time salaried and remote, reporting to the Assistant General Manager.
KEY RESPONSIBILITIES
DISPATCH & LOGISTICS MANAGEMENT
Resource Deployment: Coordinate and initiate the rapid dispatch of materials, equipment, and transport for active project sites, including arranging security details.
Schedule Optimization: Partner with Recovery Managers (RMs) in the field to establish precise delivery schedules tailored to specific job site locations, timelines, and technical requirements.
Vendor & Subcontractor Coordination: Facilitate clear, proactive communication between RMs and subcontractors, ensuring a balanced and efficient distribution of onsite workloads.
Asset Accountability: Oversee property accountability, inventory management, and rigorous asset tracking across active projects.
Compliance & Quality Control: Ensure strict conformance of products and equipment to job specifications prior to dispatch; maintain absolute alignment with all corporate, safety, and regulatory guidelines; and continuously monitor, report, and resolve logistical scheduling changes, shortages, damages, or performance gaps across multiple time zones.
FIELD SUPPORT & OPERATIONAL OVERSIGHT
Activity Audit: Perform weekly reviews of RM daily activity logs to eliminate communication gaps and ensure client-facing updates remain precise and current.
Status Check-Ins: Conduct weekly 1:1 operational check-in with field team members on assigned projects, synthesizing high-level status briefs for the General Manager.
Financial Spot-Checks: Review vendor invoices processed by RMs to spot-check accuracy and promptly escalate discrepancies to the Assistant General Manager.
Credential Compliance: Monitor and track RM certifications and licensing expiration dates, flagging renewals for the GM and HR, well in advance of deadlines.
ADMINISTRATION & SYSTEMS MANAGEMENT
Document Control: Own internal operations document management; maintain, update, and distribute standard operating templates, forms, and corporate communications.
Inbound Request Routing: Manage the intake and routing of corporate website inquiries, ensuring timely redirection to Sales, Client Services, or Operations.
Billing & Records Support: Prepare precise shipping documentation and invoices, posting transactions accurately to client accounts.
Data Integrity: Uphold a meticulous standard of accuracy across all proprietary data entry systems and corporate records.
SHARED BILLING & VENDOR PERFORMANCE
Financial Tracking: Monitor project budgets, billing milestones, and invoicing workflows within the Software Tracking System.
Milestone Notifications: Ensure automated and manual billing notifications are routed correctly to Accounting and Leadership teams upon reaching project milestones.
KPI Reporting: Track, analyze, and report on Vendor Key Performance Indicators (KPIs) to surface operational trends or supply chain bottlenecks.
Continuous Improvement: Identify and implement innovative process enhancements to reduce costs and increase operational velocity.
WORK AVAILABILITY & ENVIRONMENT
Workspace: This is a fully remote position requiring a quiet, dedicated home office environment equipped with a high-performance personal computer and a secure, high-speed internet connection.
Schedule Flexibility: Standard hours are Monday through Friday, with Saturday coverage as project demands dictate. Because disaster recovery is an unpredictable, critical service, candidates must possess the flexibility to adjust daily start/end times across multiple time zones. Occasional Sunday and holiday availability may be required during catastrophic weather events. Travel for meetings and training twice/yr is typical.
REQUIRED EXPERIENCE
Dispatching, logistics services, supply chain management, or related activities.
PREFERRED KNOWLEDGE & SKILLS
• Plan, multi-task, and manage time effectively
• Strong interpersonal communication-verbal and writtenCritical thinking, with quality and accuracy
• Commitment to continuous improvement
• Project coordination and task management
• Background in or familiarity with disaster recovery, restoration, or construction
• Active listening skills
• Positive attitude and calm demeanor under pressure
• Ability to adapt and respond to diverse stakeholder profiles
• Strong organizational skills and attention to detail
• Good technical computer/data entry skills
• Demonstrated ability to manage multiple priorities with minimal supervision
TO APPLY
No one person will possess all of the ideal skills and experience desired for this position. If you’d like to be considered, please submit a cover letter and resume outlining how your skills and experience align with the responsibilities of the position through Indeed AND go to the link below to complete a brief questionnaire. It will take 20 minutes to complete and only applicants who complete the assessment will be considered. Once submitted, if your skills and experience align with the job duties, you will be contacted for an initial interview. https://go.cultureindex.com/p/zVRwuKNoybqXgTxvah76
One Rally Point is an equal opportunity employer.
Pay: $68,000.00 - $82,000.00 per year
Benefits:
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Application Question(s):
• Do you have experience in dispatching, logistics services, supply chain management, or related activities?
Work Location: Remote