Company Description:
Autism Spectrum Australia (Aspect) is one of Australia’s largest autism-specific service providers, with one of the biggest autism-specific school programs in the world. A not-for-profit organisation, we work in partnership with people of all ages on the autism spectrum, and their families to deliver evidence-informed solutions that are person-centred, family-focused and customer driven.
At Aspect we recognise a different brilliant®, where we seek to understand, engage and celebrate the strengths, interests and aspiration of people on the autism spectrum.
Job Description:What you will do:
Provide logistical support to the ICS team using Salesforce to ensure financial information is current and appointments are scheduled in a timely manner. The position also provides a range of administrative support to the ICS staff and management team.
- Manage appointments and organise bookings as required.
- Update and maintain participant data
- Communicate with stakeholders to maintain efficient rostering practices and budget utilisation
- Communicate with families regarding service agreements and other participants information
- Supporting billing practices
- Provide training to staff on rostering with Salesforce when required
For more: view the position profile here.
This is a part time 3 days per week, 22.8 hours, maximum term 1 year contract. The full-time equivalent annual salary is $77,000, inclusive of superannuation, and is dependent on qualifications and experience.
Qualifications:- Experience using NDIS Systems
- Experience providing administrative support within a team
- Outstanding customer service skills
- Great organisational Skills including excellent time management and ability to prioritise tasks
- Demonstrated capacity to manage database records and office systems
- Ability to establish effective relationships with internal and external stakeholders.
- Experience using Salesforce or similar CRM
- Knowledge of the disability sector (preferred)
- Working With Children Check WWCC (for relevant state) appropriately cleared
- NDIS Worker Screening Check
- Completion of NDIS Worker Orientation Module
- International Police Check (IPC) if relevant
What we offer:
- Salary packaging options to increase your take home pay
- Discounted membership to fitness facilities through Fitness Passport
- Access to a wide range of discounts through Beny on everyday purchases
To apply
Please attach your resume and complete the candidate questionnaire; cover letter is optional.
Enquiries should be directed to: Kerry Ritzrow, Logistics Coordinator, kritzrow@autismspectrum.org.au.
Aspect is committed to increasing the number of Autistic staff and providing an inclusive workplace where everyone can feel that they belong. We encourage candidates from all backgrounds including, but not limited to, Aboriginal and Torres Strait Islander Peoples, neurodivergent people, people with a disability, the LGBTQIA+ community and people from culturally and linguistically diverse backgrounds, to apply. We have a range of universal strategies to meet the needs of different people in our hiring processes, and are happy to individualise these.
Learn more about us: www.autismspectrum.org.au
Administrative support experience, NDIS systems and Salesforce or similar CRM experience, database and office systems skills, strong organization, customer service, stakeholder relationship, and time management abilities.
Key Responsibilities
- managing appointments
- updating participant data
- supporting billing
Skills & Tools
Salesforce, CRM, NDIS Systems
Job Details
- Category: Administrative & Clerical Support
- Seniority: Entry Level
- Commitment: Part Time, Contract, Temporary
- Workplace: Remote — Chatswood, New South Wales, Australia
- Salary: AUD 77,000 – 77,000 / year
- Languages: English
Benefits
- Retirement plan
About Aspect
A not-for-profit provider delivering autism-specific services and education for people and families. — Industry: Non-Profit Organizations and NGOs