Position: Logistics Coordinator
Work Setup: Work from Home
Looking for an Operations Support Coordinator who will be responsible for supporting daily operations, flow, and logistics of eCommerce marketplaces and direct-to-consumer orders. This role reports directly to Manager, Sales Channel Operations supporting order flow, system issue resolution, and EDI messaging. We are looking for a collaborative team player, who is comfortable working in a fast-paced, start-up environment undergoing rapid growth. A successful candidate will use great communication skills and provide high-quality service to all stakeholders.
How you will make an impact:
- Oversee order fulfillment process from receipt of order through successful delivery to the customer for eCommerce marketplaces and specialty retailers.
- Partner with 3PL in management of the open order report to ensure orders are routed and shipped within the appropriate time frame.
- Review customer vendor guides and communicate any changes and/or updates to our 3PL partner.
- Partner with 3PL in management of the open order report to ensure orders are routed and shipped within the appropriate time frame.
- Review customer vendor guides for pipeline of accounts and communicate any changes and/or updates to our 3PL partner.
- Order customer specific product level labeling and packaging as per vendor guides.
- Process and manage product requests for sales, marketing, promotions, licensors, and employees.
Requirements
Required:
- 3+ years of experience in operations, logistics, and/or supply chain providing operational support for wholesale and direct-to-consumer accounts
- Experience working within ERP and vendor portal
Preferred:
- Experience working with a 3PL is a plus
- experience with MS Dynamics 365, SPS Commerce is a plus
Requires 3+ years supporting wholesale and direct-to-consumer operations, logistics, or supply chain accounts, plus ERP and vendor portal experience. 3PL, MS Dynamics 365, and SPS Commerce experience preferred.
Key Responsibilities
- overseeing fulfillment
- managing orders
- processing requests
Skills & Tools
ERP, vendor portal, MS Dynamics 365, SPS Commerce, EDI
Job Details
- Category: Supply Chain / Logistics / Procurement
- Seniority: Mid Level
- Commitment: Contract
- Workplace: Remote — Pasig City, National Capital Region, Philippines
- Languages: English
About iSupport Worldwide
A U.S.-managed offshoring company that builds teams in the Philippines for growing brands. — Industry: Consulting Services