Responsibilities:
- Review and obtain final transportation costs from carriers following each event.
- Audit carrier invoices and supporting documentation for accuracy, including rates, accessorial charges, fuel surcharges, and other applicable fees.
- Reconcile carrier costs against shipment records, quotes, and contracted rates.
- Identify and resolve billing discrepancies with carriers and internal teams.
- Prepare and issue accurate final invoices to exhibitors.
- Ensure all applicable transportation services and charges are captured on exhibitor invoices.
- Process adjustments, credits, and rebills when necessary.
- Coordinate with Logistics, Operations, Sales, and Accounting teams to resolve billing questions and discrepancies.
- Research and respond to exhibitor billing inquiries in a timely and professional manner.
- Maintain accurate billing records and supporting documentation.
- Monitor outstanding billing items and follow up to ensure timely completion.
- Assist with post-event billing reconciliation and resolution of outstanding issues.
- Identify recurring billing issues and recommend process improvements to increase accuracy and efficiency.
- Maintain confidentiality and follow company policies and procedures.
- Perform other duties and special projects as assigned.
Qualifications:
- High school diploma or equivalent.
- Previous experience in billing, invoicing, accounting, logistics, transportation, or a related field preferred.
- Strong attention to detail and accuracy.
- Excellent organizational and time-management skills.
- Ability to analyze invoices, rates, and supporting documentation.
- Strong problem-solving and reconciliation skills.
- Excellent written and verbal communication skills.
- Ability to work effectively with internal departments, carriers, and customers.
- Proficiency with Microsoft Office, particularly Excel.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Previous convention industry AND transportation service experience preferred.
Key Competencies
- Attention to Detail: Ensures billing and supporting documentation are accurate and complete.
- Financial Accuracy: Understands the importance of accurate cost auditing and customer invoicing.
- Problem Solving: Investigates discrepancies and identifies appropriate resolutions.
- Organization: Manages multiple events, shipments, carriers, and billing deadlines.
- Communication: Communicates clearly and professionally with internal and external partners.
- Accountability: Takes ownership of billing issues through resolution.
- Teamwork: Collaborates effectively with Logistics, Operations, Sales, Accounting, and other departments.
- Customer Focus: Provides timely and professional support to exhibitors regarding billing questions.
Work Environment:
- Office setting/home office/remote will include sitting in front of computer for long periods of time.
- Frequently performs work on the tradeshow floor, in noisy and crowded areas while enduring uncomfortable temperatures, dust and/or other conditions.
- Job requires walking, bending, handling, reaching, grasping, lifting, and repetitive motions.
- Job requires long hours during show runs with varying stop and start time both early AM and late PM.
- Requires working alone at times and also with others in a team atmosphere.
- Will work with and report to multiple managers both in a city and national level.
Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:
- Competitive salaries
- 401K with company match
- Healthcare/vision/dental insurance
- Wellness benefits
- Career development program
- Employee assistance program
- Vacation time
- Community involvement opportunities
- Team activities
And much more……
#LI-Remote
High school diploma or equivalent; previous billing, invoicing, accounting, logistics, or transportation experience preferred; strong attention to detail, organizational skills, and Microsoft Office proficiency, particularly Excel.
Key Responsibilities
- auditing carrier invoices
- reconciling costs
- issuing invoices
Skills & Tools
Microsoft Office, Microsoft Excel
Job Details
- Category: Finance and Accounting
- Seniority: No Prior Experience Required
- Commitment: Full Time
- Workplace: Remote — United States
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Retirement plan
About GES
A global event services company providing logistics and exhibition solutions. — Industry: Media and Communications