Job Title: Loan Officer Assistant
Location: Remote
Work Authorization: Candidates must reside within the United States and be legally authorized to work in the United States at the time of hire and throughout employment.
Reports To: SVP of Sales
Employment Type: Full-time, Non-exempt
About Granite Bank:
Granite Bank is one of the fastest-growing banks in Minnesota! We’re a locally owned community bank, and we’re growing our team of people on a mission to help as many people as possible achieve their financial and homeownership goals. We live by our core values: accessibility, agility, transparency, family feel, and empowerment. Whether it’s expanding our product line or having fun company events, we’re prepared to adapt to an ever-changing industry while keeping our people first. Come join us!
Position Summary:
The Loan Officer Assistant provides administrative support to loan officers by managing documentation, coordinating communication with clients, and ensuring that loan applications are processed smoothly and efficiently. The assistant works closely with loan officers to gather required information, prepare loan files, and ensure compliance with all lending regulations. This role requires excellent organizational skills, attention to detail, and strong communication abilities
Key Responsibilities:
Loan Application Support:
• Assist loan officers in gathering and reviewing client financial information, such as income verification, credit reports, and other documentation.
• Prepare and organize loan applications for submission, ensuring completeness and accuracy.
• Maintain regular communication with clients, updating them on the status of their loan applications and addressing any questions or concerns.
Document Management:
• Organize and maintain loan files in compliance with company policies and regulatory guidelines.
• Upload, scan, and file important loan-related documents electronically.
• Track and follow up on outstanding documents and missing information.
Coordination and Communication:
• Act as a liaison between the loan officer, underwriters, clients, and other parties involved in the loan process.
• Schedule appointments, meetings, and calls for the loan officer.
• Provide regular updates on loan status to all relevant stakeholders.
Compliance and Quality Control:
• Ensure all loan applications comply with regulatory requirements and company policies.
• Assist in conducting pre-closing reviews to ensure accuracy and completeness of loan documents.
Administrative Support:
• Handle administrative tasks such as emails, phone calls, and client follow-ups.
• Prepare and distribute reports related to loan pipelines, status updates, and pending applications.
Experience:
• At least 3 year's experience as a Mortgage Loan Assistant or Mortgage Loan Processor required.
• Encompass Experience preferred
• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• Proficiency in MS Office Suite (Word, Excel, Outlook) and loan processing software.
• Attention to detail and ability to work under deadlines.
• Knowledge of lending guidelines and regulations is a plus.
Skills:
• Client service orientation
• Attention to detail and accuracy
• Time management
• Proactive problem-solving
• Knowledge of financial and lending procedures
Granite Bank is an Equal Opportunity Employer
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.