Job Description:
• Analyzes applicant information to determine whether the customer qualifies for a beneficial loan program.
• Assists customers in discussing financial objectives and goals and takes the initial loan application.
• Clearly communicates the loan program terms and benefits available to the customer as well as the loan process.
• Ensures all required documents are returned and disclosures are signed in a timely manner.
• Follows our sales process and QA requirements to remain compliant.
• Continually meets and/or exceeds the Sales KPI’s set by Management.
• Is responsive to customers’ needs and expectations.
• Has excellent communication skills and is clear, concise, and professional when speaking with customers.
• Is eager to develop knowledge of the mortgage industry, products, lending practices, and regulatory guidelines.
• Has strong knowledge of mortgage industry, products, lending practices, and regulatory guidelines.
• Maintains a professional image and standards consistent with company policies and procedures.
• Adheres to shift requirements.
• Maintain regular and punctual attendance.
• Comply with all company policies and procedures.
Requirements:
• High School Graduate/GED, Bachelors Degree preferred.
• At least one (1) year of mortgage sales experience.
• Proven track record of exceptional performance.
• NMLS/SAFE At least 1 active license or at a minimum, the ability to be licensed without having to retake the SAFE exam.
Benefits:
• Equal Employment Opportunity: The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.
• Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation.