Job Description:
• Own technical configuration and reconfiguration of Cornerstone, including security roles and permissions, organizational unit structure, availability rules, preferences, and system settings.
• Perform copy downs, basic system maintenance, and ongoing technical administration.
• Manage Cornerstone release cycles by reviewing release notes, assessing impact, testing in stage, and communicating changes and required actions to the Learning & Development team.
• Recommend configuration and process improvements that reduce ongoing administrative burden on the internal team.
• Manage and troubleshoot platform integrations and data flows, including HRIS inbound feeds, single sign-on, and connected third-party systems.
• Resolve escalated technical issues referred by IT Tier 1 support and serve as the technical point of contact with Cornerstone support for open cases.
• Troubleshoot SCORM/AICC package errors, tracking and completion failures, and playback problems with Instructional Designers.
• Build, maintain, and troubleshoot standard and custom Cornerstone reports for enterprise, compliance, and site-level training reporting.
• Build and maintain self-service reporting and dashboards for managers and internal stakeholders.
• Maintain system documentation covering configuration decisions, permission structures, integration specifications, and reporting inventory for internal handoff.
Requirements:
• 3+ years of hands-on technical administration of an enterprise learning management system, including configuration, permissions, and reporting.
• Demonstrated Cornerstone (CSOD) administration experience, including security role and permission configuration, custom report building, and release management.
• Experience troubleshooting LMS integrations, including HRIS data feeds and single sign-on.
• Working knowledge of SCORM and AICC standards and the ability to diagnose content tracking and completion failures.
• Ability to work independently on a part-time schedule with limited oversight, and to document work for handoff.
• Strong written communication and the ability to explain technical constraints to non-technical stakeholders.
• U.S. Person status as defined in the posting.
• Preferred: Cornerstone certification or experience supporting a Cornerstone implementation or migration.
• Preferred: Experience administering an LMS in a manufacturing, industrial, or field-based environment with a distributed, non-desk workforce.
• Preferred: Experience configuring compliance and certification tracking, including recurring requirements and expiration-driven assignments.
• Preferred: Experience supporting training compliance reporting in a regulated or safety-critical environment.
• Preferred: Familiarity with Cornerstone Edge or comparable extensibility and API tooling.
Benefits:
• Part-time contract opportunity
• Reasonable accommodations for qualified individuals with disabilities
• Equal employment opportunities and employment benefits