Insurish, a leading insurance provider is seeking a remote Live Chat Support Agent to join our dynamic team. As a Live Chat Support Agent, you will be responsible for providing exceptional customer service to our clients through live chat support.
Responsibilities:
• Engage with customers through live chat to provide assistance with insurance-related inquiries
• Answer customer questions and provide guidance on insurance products and services
• Resolve customer issues and complaints in a timely and professional manner
• Collect and update customer information in our database
• Work collaboratively with team members to ensure customer satisfaction
• Stay up-to-date on product knowledge and company policies
Requirements:
• Excellent communication skills, both written and verbal
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills
• Proficiency in using live chat software and other communication tools
• High school diploma or equivalent
#hc267482
Remote
Skills:
Communication Skills, Corporate Policies, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Establish Priorities, High School Diploma, Insurance, Multitasking, Online Chat, People Management, Presentation/Verbal Skills, Problem Solving Skills, Resolve Customer Issues, Time Management, Writing Skills
Insurish