Job description
Job Vision
As a Licensing Account Manager, you will partner with our Account Executives to drive revenue by managing client relationships through direct customer engagement and sales administration. In this role, you will represent our brand by supporting Account Executives, allowing them to focus on strategic growth while you ensure seamless execution of client-specific needs. You will anticipate the needs of both our Account Executives and commercial clients, contributing to our team’s ability to meet and exceed monthly, quarterly, and annual goals—ultimately driving client retention, securing new business, and increasing revenue.
The ideal candidate is highly collaborative, detail-oriented, and proactive in supporting Account Executives to meet and exceed sales goals. Your contributions will strengthen FM’s relationships with clients, enhance operational efficiency, and support our company's ambitious goal of achieving 30% year-over-year revenue growth.
Core Responsibilities
Serve as the primary point of contact for client inquiries and day-to-day needs.
Research and compile prospect lists for outreach, identifying potential clients for the sales funnel.
Complete and manage vendor forms on behalf of Account Executives.
Assist Account Executives with redlining License Terms and Use Agreements.
Partner with Account Executives to ensure timely and accurate invoicing.
Coordinate internal communication across departments, providing updates on client projects that can inform marketing initiatives.
Maintain clean inboxes and accurate data for Account Executives’ dashboards.
Ensure all FM sales tools and documents are current, accessible, and effectively utilized by Account Executives and leadership.
Research past client purchases and track artist revenue when exclusivity is requested.
Collaborate with the Product team to identify and address bugs, enhancing sales tools and customer experience.
Gather and analyze customer feedback to contribute insights that improve FM’s website and operational efficiency.
Take ownership of technical issues reported on the website, escalating problems to the development team and following through to resolution.
Job requirements
Experience & Skills
3+ years of experience in business administration, sales administration, and/or account management.
Must have previous experience in Content Licensing.
Strong communication skills, including the ability to craft well-structured, professional emails and conduct business conversations with partners and vendors.
Experience managing CRM sales processes and maintaining data accuracy.
Ability to plan, organize, and execute special event projects.
Proficiency in Google Workspace (Docs, Sheets, Calendar, Gmail), Microsoft Word & Excel, Mac OS, and cloud file-sharing software.
Basic financial and analytical skills, including invoicing and tracking revenue-related data.
Ability to travel locally, nationally, and internationally as needed.
What Makes a Great Candidate
Proactive, with a strong ability to anticipate needs and take initiative.
Demonstrated creative and critical thinking skills.
Strong verbal and written communication skills.
High work ethic, delivering quality work under tight deadlines.
Open to feedback and committed to continuous improvement.
Collaborative team player with a results-driven mindset.
Adaptable, understanding that FM is growing and job responsibilities may evolve.
Upholds high professional standards and is motivated by individual and organizational success.
3+ years in business/sales/account administration, experience in content licensing, CRM proficiency, strong written/verbal communication, Google Workspace and Microsoft Office skills, and ability to travel internationally.
Key Responsibilities
- managing clients
- processing invoices
- maintaining data
Skills & Tools
Google Workspace (Docs, Sheets, Calendar, Gmail), Microsoft Word, Microsoft Excel, Mac OS, CRM
Job Details
- Category: Sales
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Fort Worth, Texas, United States
- Languages: English
About Film and Music, LLC
A company that licenses creative content and provides sales and account management services. — Industry: Media and Communications