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Division or Field Office: |
Casualty Claims Division |
| Department of Position: | Home & Auto Liability Dept |
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Work from: |
Home (Remote) in Ohio |
| Salary Range: |
$63,130.00 - $100,843.00 * salary range is for this level and may vary based on actual level of role hired for |
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
- Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
- Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
- Pension. We are among the 2% of Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of services.
- 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
- Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
- Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Exercises independent judgment in handling complex Home and Auto liability claims, including coverage issues, liability evaluation, injury assessment, negotiation and resolution strategy. Provides technical guidance to less experienced staff and supports consistent claim handling practices.
- Candidate will primarily handle claims for Ohio.
- The successful candidate will work from home (remote) and live in Ohio.
Duties and Responsibilities
- Conducts investigations, evaluate and make recommendations regarding coverage and liability.
- Handles claims involving complex liability, damages or coverages.
- Negotiates with all parties, or their representatives, within designated authority.
- Documents the file and submits reports.
- Identifies subrogation opportunities and initiates appropriate action.
- Completes required training.
- The position requires the incumbent to provide support for property claims during periods of heavy volume.
- Trains and mentors.
- Travel for training may be required.
The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
Regular and predictable attendance is an essential job function. For certain positions at ERIE, including leadership roles, regular and predictable onsite presence may also be an essential job function based on business and operational needs.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Duties and Responsibilities (cont'd if applicable)
Capabilities
- Values Diversity
- Nimble Learning
- Self-Development
- Collaborates
- Customer Focus
- Cultivates Innovation
- Optimizes Work Processes (IC)
- Instills Trust
- Ensures Accountability
- Job-Specific Knowledge
- Decision Quality
- Information Management Skills
Qualifications
Minimum Educational and Experience Requirements
- High school diploma or equivalent and five years of claims related experience required; or
- Associate degree and three years of claims related experience required; or
- Bachelor’s degree and one year of claims related experience required.
Additional Experience
- Working knowledge of liability coverages, laws, injury evaluation, reserving, negotiation and claim documentation required.
- Travel for training may be required.
Designations and/or Licenses
- Associate in Claims (AIC), Senior Claims Law Associate (SCLA) or related designation preferred.
- Appropriate license(s) as required by applicable state(s), including the ability to secure and maintain dual or multiple licenses as business needs require.
Physical Requirements
- Lifting/Moving 0-20 lbs; Occasional (<20%)
- Driving; Occasional (<20%)
- Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)
High school diploma plus 5 years claims experience, or associate degree plus 3 years, or bachelor's degree plus 1 year; working knowledge of liability coverages and claims documentation; appropriate state licenses; occasional travel for training.
Key Responsibilities
- investigating claims
- evaluating liability
- negotiating settlements
Job Details
- Category: Finance and Accounting
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Ohio, United States
- Salary: USD 63,130 – 100,843 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Tuition reimbursement
- Retirement plan
- Generous parental leave
About Erie Insurance
A Fortune 500 insurance company providing property and casualty coverage through independent agencies. — Industry: Finance