Position Type: Full-Time
Work Setting: Hybrid - can work from home, but must be able to visit properties (we are a scattered site management company)
Reports To: Property Manager
Job Summary
We are seeking an energetic, detail-oriented, and prospective-tenant-focused Leasing Agent with prior property management experience to join our team. In this role, you will manage lead pipelines, schedule and conduct property walkthroughs, verify applicant files using specialized qualification systems, and handle lease execution in our property management software.
The ideal candidate possesses strong communication skills, technical proficiency across property management platforms (Lodg, AppFolio, Google Voice), and a flexible schedule with the willingness to work weekends to show active properties and drive occupancy.
Key Responsibilities
Lead Management & Prospect Showings
Property Showings & Walkthroughs: Inspect newly active properties prior to initial showings to ensure property readiness. Schedule and conduct in-person prospective resident walkthroughs across assigned sites
Schedule & Access Verification: Monitor daily calendars for scheduled appointments (including multi-unit sites) and verify active lockbox/door codes with the Property Manager
Inbox Triage & AI Audit: Daily address high-priority lead messages, clear processed communications, and review AI auto-responses to ensure proper lead qualification and engagement
Communication Protocols: Execute all outbound calls and text communications (leads, employers, landlords) strictly via Leasing Google Voice
Income & Bank Verification: Collect applicant income documentation (pay stubs, Explanation of Benefits) and cross-reference against bank deposit histories
Verifications & Background Checks: Conduct 5-question employment verifications, process landlord verifications, and evaluate criminal/eviction screening results
Matrix Setup & Financial Calculations: Create individual Master Qualification Matrix sheets for each applicant, calculate qualification terms (Standard Approval vs. Added Conditions), and submit formal approval/denial recommendations to the Property Manager and Owner.
Lease Execution & Software Management
Lease Drafting & Execution: Prepare lease contracts from Google Doc templates, calculate prorated rent figures, upload files into AppFolio, place signature tags, and execute signed agreements
Appfolio Account Setup: Enter tenant and occupant details into Appfolio, configure recurring monthly charges (Base Rent, Parking, Pet Fees, Renters Insurance/RBP), and set initial move-in charges
Fund Collection & PM Handoff: Verify immediate collection of security deposits and move-in balances prior to key release. Notify the Property Manager upon lease execution so they can handle move-in onboarding and future tenant communications
Facebook Marketplace and Furnished Finder: Post listings to Facebook Marketplace and Furnished Finder for lead generation
Owner Reporting & Market Intelligence
Weekly Metrics & Hub Updates: Pull weekly performance metrics (leads, showings, applications) from Lodg and update internal master hub spreadsheets
Owner Communications: Combine performance metrics with prospect feedback to craft weekly updates and recommend strategic adjustments (e.g., pricing or property fixes)
Required Qualifications
Experience: Proven prior experience as a Leasing Agent or Property Management Associate .
Schedule Flexibility: Willingness and ability to work weekends and select evenings as necessary to show active properties to prospective tenants
Field Mobility: Physical capability to perform on-site property inspections and host active walkthroughs
Communication: Professional written and verbal communication skills using dedicated Google Voice systems
Tech-Savvy: Experience with property management software and tools (such as Lodg, AppFolio, Google Suite/Voice)
Preferred / Recommended Qualifications
Real Estate License: An active state Real Estate License is strongly recommended/preferred. Willing to pay for licensing for the right candidate.
Benefits & Compensation
Salary/Pay: $40,000-$50,00 annually (depending on experience) and a $100 leasing bonus per new lease signed.
Benefits: 10 PTO days per calendar year
Pay: $40,000.00 - $50,000.00 per year
Benefits
Flexible schedule
Work Location: Hybrid remote in Columbus, OH 43268