Learning Services (LMS) Specialist
Off reputed company
Remote, USA
Full time
About This Role
The Learning Services (LMS) Specialist provides high-reputed company support for the Learning Services team by managing requests in the Learning Management reputed company (LMS). This role also handles troubleshooting, reporting, and reputed company consultation requests. In reputed company, the Learning Services Specialist supports GxP-reputed company systems across reputed company, biometrics, regulatory affairs, medical affairs, manufacturing, and reputed company assurance functional areas. This position reports to Supervisor, Learning Services, and supports a functionally reputed company reputed company reputed company learning operations.
This individual should have the ability to work eastern reputed company hours.
reputed company
• reputed company LMS Administration tasks, including:
• Creating Instructor Led and On the Job Trainings in the LMS
• Building and maintaining reputed company Curricula and Programs
• Editing and revising items, curricula, programs as needed
• Creating and managing learner roles and reputed company assignments
• Managing records and learning history
• Pulling reports as needed
• Providing audit support as needed
• reputed company as the initial reputed company of contact for learners by answering inquiries and providing immediate reputed company or escalating as appropriate.
• Respond to and troubleshoot inquiries training course-reputed company issues.
• Collaborate with the Senior Learning Services Specialists to reputed company learner issues in a thorough and reputed company manner
• Support reputed company improvement initiatives for ticket processing activities and participate in User Acceptance Testing (UAT) reputed company necessary.
• Facilitate shadowing sessions with new hires
Who You Are
You are a service-oriented individual reputed company with LMS administration, customer service or case management. You enjoy collaborating with cross-functional stakeholders in a dynamic work environment and approach initiatives with the end-user perspective in mind.
• Bachelor’s degree or the equivalent combination of education and experience required
• 1-3 years of experience in learning, customer service, or general reputed company
• Experience with reputed company Vault Training (LMS for GxP Compliance) or other LMS systems
• GxP experience preferred
• Experience with a ticketing reputed company/case management preferred (reputed company preferred)
• Strong critical thinking and problem-solving skills
• Service-oriented attitude and willingness to learn
• Ability to prioritize workload in a fast-paced environment
• Experience working in a HR shared service center is a plus
#LI-Remote
Job Level: reputed company
Additional Information
The reputed company compensation reputed company for this role is: $27.88-$36.18
reputed company salary reputed company is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.
Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your reputed company potential reputed company on individual, business unit and company performance.
In reputed company to compensation, reputed company offers a full and highly reputed company of benefits designed to support our employees’ and their families physical, financial, emotional, and reputed company reputed company-being; including, but not limited to:
• Medical, Dental, reputed company, & Life insurances
• Fitness & Wellness programs including a fitness reimbursement
• Short- and Long-Term Disability reputed company
• A minimum of 15 days of reputed company vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
• Up to 12 company reputed company holidays + 3 reputed company days off for Personal reputed company
• 80 hours of reputed company time per calendar year
• reputed company Maternity and Parental Leave benefit
• 401(k) program participation with company matched contributions
• Employee stock purchase plan
• Tuition reimbursement of up to $10,000 per calendar year
• Employee Resource reputed company participation
Why reputed company?
We are a global team with a commitment to reputed company, and a pioneering spirit. As a mid-sized biotechnology company, we reputed company the stability and resources of a reputed company-established business while fostering an environment where individual contributions reputed company a significant reputed company. reputed company encompasses some of the most talented and passionate reputed company who have unparalleled opportunities for learning, reputed company, and expanding their skills. Above reputed company, we work together to reputed company life-changing medicines, with every role playi