At Holiday Inn Club Vacations, we believe in strengthening families. And we look
for people who exhibit the courage, caring and creativity to help us become the
most loved brand in family travel. We’re committed to growing our people,
memberships, resorts and guest love. That’s why we need individuals who are
passionate in life and bring those qualities to work every day. Do you instill
confidence, trust and respect in those around you? Do you encourage success and
build relationships? If so, we’re looking for you.
POSITION DESCRIPTION:
The Holiday Inn Club Vacations Training Manager II serves as an enterprise
learning consultant and program leader across all divisions. The role
independently leads discovery and needs analysis, diagnoses performance gaps,
recommends learning or non-learning solutions, and designs
and facilitates instructor-led learning. The Training Manager II owns major
initiatives, coaches training coordinators, department trainers, and leaders,
and may direct project team members for assigned work. The position is based in
Orlando and may travel up to 20% of the time.
COMPANY BENEFITS:
Excellent Company Culture
Comprehensive Benefits: Medical, Dental, Vision & Prescription
Employee Assistance Program (EAP) – Resources and support for team members
401K with Company Match
EAP-Employee Assistance Program
Paid Time Off (PTO)
Team Member Travel Benefits – Heavily discounted hotel and hospitality stays
Exclusive Company Perks & Discounts
Tuition Assistance & Continuing Education Support
Career Growth & Development Opportunities
ESSENTIAL DUTIES AND TASKS:
Performance Consulting and Stakeholder Partnership - Leads discovery and
needs analysis with business partners across divisions. Diagnoses performance
gaps and root causes and recommends learning or non-learning solutions
aligned with business priorities. Builds trusted relationships, manages
expectations, influences decisions, and guides implementation. Advises
stakeholders on complex or ambiguous needs and adjusts recommendations as
conditions change.
Learning Solution Design and Advanced Facilitation - Designs complete
instructor-led learning solutions using adult learning and instructional
design practices. Develops objectives, content, activities, assessments,
facilitator resources, and participant materials, or partners with
instructional designers based on the need. Facilitates complex or
high-visibility learning in person and virtually and adapts content and
delivery for the audience and business context.
Program and Project Leadership - Owns major enterprise learning programs or
initiatives from planning through implementation. Defines scope, success
criteria, milestones, roles, communications, and implementation activities.
Coordinates resources, manages risks and issues, makes decisions within
assigned authority, and reports progress and results. Directs project team
members based on program needs and may lead information sessions or executive
briefings.
This job description in no way states or implies that these are the only duties
to be performed by the employee in this position. It is not intended to give all
details or a step-by-step account of the way each procedure or task. The
incumbent is expected to perform other duties necessary for the effective
operation of the department.
SUPERVISORY RESPONSIBILITIES:
No formal direct reports. Coaches training coordinators, department trainers,
and leaders. May direct and review work completed by Training Manager I
employees and project team members for assigned programs or initiatives.
EDUCATION and EXPERIENCE:
Bachelor's degree in education, learning and development, organizational
development, human resources, hospitality, business, psychology, or a related
field, or an equivalent combination of education and relevant experience.
Five or more years of relevant experience in learning and development, talent
development, organizational development, performance consulting, human
resources, hospitality, operations, or a related field, including application
of adult learning principles.
Experience leading performance consultations and enterprise programs and
designing and facilitating instructor-led learning solutions.
QUALIFICATIONS:
Advanced knowledge of adult learning and facilitation practices and the
ability to design and deliver learning for varied audiences and complex
business needs
Ability to apply performance consulting, instructional design, project
leadership, learning evaluation, and change enablement practices
independently.
Ability to influence without formal authority, coach leaders and
facilitators, and communicate recommendations to senior stakeholders
Ability to prioritize and lead multiple enterprise initiatives, navigate
ambiguity, and exercise sound judgment within assigned authority.
Proficiency with Microsoft 365, virtual meeting platforms, and learning
management systems or similar learning technologies
PHYSICAL DEMANDS:
While performing the duties of this job the employee may be required to sit or
stand for extended periods of time. Will be required to bend, twist, reach,
push, pull, and operate office machinery. Must be able to lift up to fifteen
pounds. Specific work assignments may change without notice. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions of the job.
WORKING CONDITIONS:
The majority of work will be performed from a designated remote location that
may be climate controlled but may be exposed to inclement weather and varying
degrees of temperature when travelling to designated locations connected with
the job.
WORK SCHEDULE/HOURS:
Schedules will vary depending on business needs, and may entail working nights,
weekends and holidays. Must be flexible to work outside of departmental
operating hours.