Learning Consultant – EHR Train-the-Trainer
Travel: 100%
Must be a US Citizen
Job Description
Join Oracle Health Consulting as a Learning Consultant and support a large
electronic health record (EHR) modernization initiative for Federal customers.
In this role, you will help design, deliver, and improve learning programs that
prepare end users and project teams to adopt Oracle Health solutions. A key part
of the position is supporting train-the-trainer programs that equip designated
customer trainers to confidently deliver consistent, effective end-user
training. You will work alongside learning leaders, subject-matter experts,
customer trainers, and project partners to understand learning needs, deliver
engaging training, gather feedback, and keep training materials current.
This is a hands-on training role for someone with experience delivering EHR or
healthcare technology training, applying adult-learning principles, and working
comfortably in fast-paced customer environments. This position requires
flexibility to travel up to 100% based on customer and project needs.
Key Responsibilities
Training Delivery and Train-the-Trainer Support
Deliver instructor-led, virtual, and hands-on training for a variety of
learner groups and experience levels.
Facilitate train-the-trainer programs that prepare designated customer
trainers to deliver approved Oracle Health training content.
Guide customer trainers through practice delivery, course logistics,
learner-engagement techniques, and the use of standard training materials.
Observe trainer practice sessions and provide clear, constructive feedback to
strengthen facilitation skills and readiness.
Support trainer readiness through refresher sessions, learning resources, and
updates when workflows or training content change.
Deliver EHR training in support of deployments, go-lives, ongoing adoption,
and other customer initiatives.
Help develop and update facilitator guides, presentations, job aids, quick
reference guides, and learner activities.
Adapt delivery style and examples to meet learner needs while staying aligned
with approved workflows and training standards.
Provide day-to-day support to learners and customer trainers during training
and go-live activities.
Learner Support and Continuous Improvement
Gather learner and trainer feedback and identify common questions, knowledge
gaps, and opportunities to improve the learning experience.
Support observations and performance assessments and provide practical
feedback to help learners and trainers improve.
Escalate training risks, content issues, or readiness concerns to the
appropriate learning lead or project partner.
Assist with updates to training content based on workflow changes, learner
feedback, and project direction.
Contribute to knowledge-sharing activities across the learning team and
customer training community.
Stakeholder Collaboration
Partner with subject-matter experts, project teams, customer trainers, and
customer stakeholders to validate training content and support learner
readiness.
Participate in working sessions and meetings to understand changes to
workflows, systems, and project priorities.
Communicate training status, learner feedback, trainer-readiness updates, and
open questions to learning leads and project partners.
Build positive working relationships with customers, SMEs, trainers, and
cross-functional team members.
Data and Reporting Support
Track training attendance, completion, learner feedback, trainer readiness,
and other defined learning metrics.
Assist with preparing training reports and summaries for project and learning
leadership.
Use feedback and data to suggest practical improvements to training content,
facilitator support, and delivery approaches.
Change and Adoption Support
Help reinforce learning and adoption activities that support changes to
Oracle Health workflows and technology.
Support end users and customer trainers as they build confidence with new
processes and systems.
Follow established learning, change-management, and customer-engagement
practices.
Required Qualifications
2+ years of experience delivering training, supporting learning programs, or
facilitating end-user education in a healthcare, technology, or consulting
environment.
Experience delivering or supporting train-the-trainer programs, including
preparing facilitators to deliver consistent, engaging end-user training.
Experience with EHR, EMR, clinical systems, healthcare workflows, or
enterprise technology is strongly preferred.
Ability to facilitate engaging instructor-led and virtual training sessions.
Familiarity with adult-learning principles and basic instructional-design
practices.
Strong communication, organization, and customer-service skills.
Ability to work collaboratively with subject-matter experts, project teams,
customer trainers, and customer stakeholders.
Willingness and ability to travel up to 100% based on business and customer
needs.
Preferred Qualifications
Experience with Oracle Health, Cerner, Epic, or another major EHR platform.
Experience coaching trainers or peers on facilitation skills, learner
engagement, and effective use of training materials.
Experience supporting EHR implementations, go-lives, workflow changes, or
end-user adoption.
Experience creating or updating facilitator guides, job aids, quick reference
guides, presentations, or other learning materials.
Experience working in a Federal healthcare environment.
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employment process. If you require accessibility assistance or accommodation for
a disability at any point, let us know by emailing
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calling 1-888-404-2494 in the United States.
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will receive consideration for employment without regard to race, color,
religion, sex, national origin, sexual orientation, gender identity, disability
and protected veterans’ status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and
conviction records pursuant to applicable law.