The application window is expected to close on: 11/06/2026
While this role is remote, candidate must reside within the NYC Metro area.
What you will do
- As an SE Leader, you will serve as a strategic partner to the business, driving technical vision and customer success.
- You will be responsible for leading a high-performing team that bridges the gap between complex technology solutions and customer business outcomes.
- Your focus will be on delivering measurable value, fostering a culture of innovation, and ensuring your team is prepared to navigate the evolving landscape of AI and digital transformation.
- You will act as a trusted technical executive advisor, ensuring that Cisco’s portfolio is effectively positioned to meet the needs of our customers and partners.
Roles & Responsibilities
Lead your Business:
- Data-Driven Execution: Utilize performance metrics and KPIs to refine team capacity, capability, and adoption signals, ensuring alignment with Cisco’s strategic objectives.
- Customer Journey Management: Guide the team across the full customer lifecycle—Land, Adopt, Expand, and Renew—to drive recurring revenue and platform success.
- Cross-functional Collaboration: Leverage internal and external networks, including Engineering, Architectures, CX, Partners, and Marketing, to deliver differentiated solutions.
- Competitive Strategy: Use market intelligence and installed-base insights to pursue high-value opportunities and articulate Cisco’s platform value with urgency.
Lead your Team:
- Strategic Talent Building: Identify skill gaps using data-driven insights to create targeted development plans that ensure team readiness and long-term succession.
- Structured Coaching: Invest in the professional growth of your team by strengthening their technical depth, communication, and executive interaction skills.
- Inclusive Innovation: Cultivate a diverse environment where every voice is valued, enabling collaboration and experimentation while protecting time for continuous learning.
Leadership Ability
- Continuous Growth & AI Fluency: You proactively deepen your own leadership and technical expertise, embracing AI-driven evolution and applying feedback to maintain effectiveness.
- Thought Leadership: You communicate a clear technical vision that builds confidence and alignment across Cisco’s portfolios.
- Resilience & Agility: You model a growth mindset, adapting quickly to market and