Lead Services Specialist – Contract Performance Management

Job Description: • Plan / coordinate activities on site of a larger project to fulfill a customer order according to financial / commercial parameters and ensure customer satisfaction • Provide contract administration for assigned proposals and contracts including customer interface, negotiations, preparation, and contract interpretation • Maintain all CSA related documentation (Insurance certificates) • Update and maintain input in the Field Service Portal (FSP), including the Oracle Field Services (OFS) system • Coordinate activities between Installations and Field Services (I&FS), Inspection and Repair Services (I&RS) and GEEPI • Order, track and QC all covered parts and provide support in identifying parts, part numbers and drawings • Provide Technical Information Letter (TIL)’s and Engineering Change Notice (ECN)’s to the owner • Respond to the customer’s technical inquiries • Provide information and support for implementing CM&U’s • Work with the owners Operation and Maintenance (O&M) to optimize reliability and availability in order to increase the facility’s efficiency and profitability • Maintain unit operating history and parts life history • Respond to forced outages • Maintain up-to-date records of Hot Gas Path (HGP) components including fallout rates and refurbishment activities • Track, credit and invoice bonus and LD amounts • Respond to warranty claims • Be responsible for outage scope planning and execution, including closeout oversight, event parts, and repairs planning • Oversee Extra Work, Job Cost Estimator (JCE), policy 6 target setting, and scope management for assigned customers • Be responsible for Quality and EHS oversight on work performed at assigned customer sites Requirements: • Bachelor’s degree in engineering from an accredited university or college (OR a High School Diploma / GED with a minimum of 5 years Power Industry experience.) • Minimum of 3 years of experience with field engineering / Gas or Steam turbine maintenance experience • Knowledge and experience within the power industry • Experience planning and executing outages • Familiarity with Contractual Service Agreements • Strong quality background with Black Belt certification • Strong leadership, financial and commercial skills • Knowledge of the Field Service Portal (FSP) systems • Team leader in a dynamic, energetic and proactive environment • Demonstrated communication & organizational skills • Strong interpersonal skills. Benefits: • medical, dental, vision, and prescription drug coverage • access to Health Coach from GE Vernova, a 24/7 nurse-based resource • access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services • GE Vernova Retirement Savings Plan • tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions • access to Fidelity resources and financial planning consultants • tuition assistance • adoption assistance • paid parental leave • disability benefits • life insurance • 12 paid holidays • permissive time off