Lead Salesforce Business Systems Analyst and Solution LeadLocation: Remote
Employment Type: W2
Experience Level
10+ years in business systems analysis or Salesforce functional consulting
3+ years in leading Salesforce solution design or complex analysis initiatives
Job Summary
The role serves as the functional design authority and strategic bridge between business stakeholders and technical teams. Responsibilities include:
Leading business analysis and end-to-end functional solution design
Hands-on Salesforce configuration and declarative development
Platform governance and team mentoring
Ensuring solutions are scalable, secure, maintainable, testable, and supportable
Advocating for use of platform-native capabilities before custom development
Qualifications
Minimum Education and Experience:
Bachelor s degree in Business, Information Systems, Computer Science, or related field, or equivalent experience
Experience in requirements gathering, process documentation, user stories creation, acceptance criteria, Agile delivery support
Hands-on knowledge of Salesforce functional design, configuration, data, security, reporting, automation, testing, and release processes
Preferred Education, Certifications, and Experience:
Salesforce Business Analyst and Administrator certifications
Additional Salesforce certifications like Platform App Builder, Advanced Administrator, or Cloud Consultant preferred
Experience in Sales Cloud, Service Cloud, Experience Cloud, and regulated sectors like healthcare or insurance
Knowledge of Azure DevOps or Jira, process mapping, UAT, change management, DevOps, and release processes
Required Knowledge, Skills, and Abilities
Requirements elicitation, process analysis, functional solution design, user stories, acceptance criteria, traceability
Hands-on Salesforce configuration including data modeling, Lightning UX, Flow automation, security/sharing, reporting, and data management
Assess and communicate tradeoffs between configuration, automation, custom development, and integrations
Stakeholder facilitation, business-to-technical translation, Agile delivery, backlog refinement, testing/UAT, release support
Detail-oriented with strong problem-solving skills, platform governance knowledge, focus on scalable business outcomes