Lead Relationship Manager – Payments Acceptance

Job Description: • Manage sales, business development, project management, and client management for merchants in Hotel, Car Rental, Lodging, and Entertainment verticals • Support large national accounts operating in franchise models • Drive and protect incremental revenue, improve market share, enhance customer experience, and maximize profitability • Establish relationships with enablement partners and manage large national franchise accounts • Identify internal and external business opportunities • Use data analysis and market research to create data-driven presentations and strategic recommendations for enterprise clients • Implement value-added products and broaden the acceptance footprint • Execute marketing initiatives to improve merchant awareness and increase transactions • Implement operational initiatives and ensure compliance with network change release processes and business practices • Verify partners include appropriate company products in their offerings • Travel domestically up to 15% for client meetings, approximately 4–5 trips per year Requirements: • High School Diploma, GED, or equivalent certification • At least 4 years of experience in sales, relationship management, business development, strategy, operations, or project management within financial services • Bachelor's or Master’s Degree (preferred) • 5+ years of experience in sales, relationship management, business development, strategy, operations, or project management within financial services (preferred) • Experience managing national enterprise accounts (preferred) • 2+ years of data analysis experience and experience creating client-facing presentations (preferred) • Payments industry experience (preferred) • Capital One will not sponsor a new applicant for employment authorization for this position Benefits: • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI) • Comprehensive, competitive health, financial, and other benefits supporting total well-being • Reasonable accommodation support for applicants