If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Position Overview:
The Lead Lean Six Sigma Black Belt Analyst is a highly skilled and experienced professional who plays a crucial role in driving operational excellence across the Credit Union. The lead will play a key role identifying OPEX opportunities, developing improvement roadmaps tied to organizational strategy and goals, and leading improvement initiatives that deliver tangible business value and operational excellence.
Essential Responsibilities:
- Weighted 30% - Lead role identifying operational excellence improvement opportunities based on data, analytics, and financial goals. Define and prioritize improvement roadmaps tied to strategic goals and objectives for assigned portfolios.
- Weighted 30% - Lead and/or coach (black belts) improvement initiatives to deliver against the improvement roadmaps to deliver measurable financial and service outcomes.
- Weighted 20% - Define KPIs and dashboards tied to operational excellence portfolios and initiatives. Perform benefit validation in partnership with Finance.
- Weighted 10% - Deliver executive level progress and financial outcome reporting and dashboards for assigned portfolios.
- Weighted 10% - Develop operational excellence reusable tools, standards, and playbooks.
Required Education & Experience (Knowledge, Skills, & Abilities):
- Bachelor’s degree
- Min 7 years direct experience
- Certified Lean Six Sigma black belt
- Strong background in Operational Excellence, Lean Six Sigma or structured problems solving methodologies
- Ability to translate data into insights and portfolio development
- Experience with formal change management methodology (i.e. Prosci, Kotter, CAP, etc..)
- Proven track record driving improvement initiatives and influencing senior leadership to measurable outcomes
- Experience influencing and partnering with senior leadership to shape strategy, align priorities, and drive accountability
- Strong relationship builder at all levels
- Strong communication skills both writing and verbal
- Ability to create and deliver executive level presentations
Preferred Education & Experience (Knowledge, Skills, & Abilities):
- Bachelor’s degree in Business, Engineering, Analytics, or related field
- 7+ years of experience
- Change Management certification
- Background in strategy and/or consulting
- Experience with Power BI and creating executive dashboards
- Experience with Clarity and JIRA for project and portfolio management
- Experience with AI and Machine Learning
Job Environment & Physical Requirements:
- Travel up to 10% of the time
- Fully Remote
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
Bachelor's degree, certified Lean Six Sigma Black Belt, minimum 7 years experience in operational excellence or related roles, change management experience, strong data-to-insight skills and executive communication.
Key Responsibilities
- leading initiatives
- defining kpis
- delivering reports
Skills & Tools
Power BI, Clarity, JIRA
Job Details
- Category: Project and Program Management
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Raleigh, North Carolina, United States
- Languages: English
About Ncsecu
A not-for-profit, member-owned financial cooperative focused on operational excellence and serving its community. — Industry: Finance