Posted Oct 19, 2026

Lead Director, Provider Performance, Value-Based Care

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Job Description: • Establish and maintain productive value-based relationships with key network providers • Develop and manage the Keystone Value-based Network • Build strategic provider-partner relationships and develop innovative value-based solutions to meet total cost and quality goals • Develop alternative payment models and identify and plan new initiatives • Negotiate high-value/risk contracts with complex arrangement structures • Understand providers’ volume and cost structures • Work cross-functionally to identify negotiation levers and critical negotiation points • Align negotiation strategies and tactics with network accessibility, quality, compliance, and financial performance goals • Manage the complete value-based contracting cycle, including planning, document creation, negotiation, and loading executed arrangements • Work with Performance, Clinical Transformation, VBS Analytics, and other internal teams to develop strategic plans and oversee contract performance • Evaluate, formulate, and implement network strategic plans to achieve value-based contracting targets and manage medical costs • Support other departments in obtaining required provider information, including HEDIS, Credentialing, Grievance and Appeals, and SIU information • Coordinate provider status information with member services and other internal departments • Lead complex projects and programs from assessment through implementation across processes, systems, functions, and products • Facilitate and attend external provider meetings and negotiations as needed Requirements: • 10 years of related experience • Comprehensive negotiating skills with a successful track record negotiating value-based contracts with IPAs, large complex provider systems or groups, hospitals and large physician entities • Experience reviewing medical claims data • Experience developing executive summaries and identifying opportunities to mitigate medical cost trends • Excellent analytical and problem-solving skills • Strong communication, negotiation, and presentation skills • Ability to work in a matrixed organization, gain consensus, and share information with various interested parties • Familiarity with legal terms in the context of provider contracting preferred • Familiarity with CMS Stars and HEDIS technical specifications and measurable percentiles associated with HEDIS measures preferred • Experience with Commercial, Medicare and Medicaid contracting preferred • Ability to apply systems thinking when managing multiple provider value-based initiatives preferred • Strong financial modeling background preferred • Bachelor’s degree preferred or a combination of professional work experience and education Benefits: • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program • Equity award program