Job Title: Lead Nurture Specialist
Job Type: Full-time
Pay Range: $18-$30
Base salary: $18/hour, with uncapped incentive bonus opportunity biweekly.
Top performers typically earn an additional $400 bonus every 2 weeks.
Who We Are:
Zion Outdoors is a fast-growing Texas company specializing in outdoor living and transforming outdoor spaces. We design and build beautiful patios, driveways, walkways, pool decks, and other outdoor spaces that help homeowners enjoy their homes more. We’re building a high-performing team focused on growth, accountability, and doing great work. At Zion, we believe in working for the team, putting the client first, taking ownership, getting better every day, and having fun along the way.
Who You Are:
Before you apply, ask yourself:
Are you confident and comfortable on the phone?
Do you have a record of winning — in sports, business, or life?
Are you quick to learn and able to follow proven systems?
Can you commit scripts to memory and still keep it authentic?
Can you be persuasive, overcome objections, and confidently guide a customer toward a decision?
Do you enjoy working independently and for a team?
Are you tech-savvy and able to use multiple computer screens?
If you're nodding your head — we want to hear from you.
What You’ll Do:
Appointment Scheduling:
Act as the first point of contact for clients, responding to appointment requests and inquiries.
Schedule appointments for our Designers, ensuring qualified leads.
Confirm appointments with clients and provide them with essential information.
No cold calling!
Client Communication:
Maintain clear and open communication with clients, addressing their questions and concerns professionally.
Nurture leads and keep them engaged through regular follow-ups.
What You Bring:
Proven experience in appointment scheduling, lead generation, or administrative support
Experience in the home improvement industry is preferred
Excellent organizational and time management skills
Strong communication and interpersonal skills
Ability to work in a fast-paced environment with a strong sense of urgency
Ability to manage multiple tasks and priorities simultaneously
Proficiency with office software (e.g., Microsoft Office, Google Workspace) and experience handling calls, texts, emails, and live chats in a professional business setting
Familiarity with CRM systems is a plus
Provide a dedicated at-home office space that is free from distractions and supports focus and productivity
Reliable high-speed internet is required; Ethernet connectivity is a plus
Previous experience in lead generation, Sales Development Representative (SDR), or inside sales is preferred
Ready to Join the Adventure?
Apply now! We’re excited to meet you. Let’s build something great — together.
Pay: $18.00 - $30.00 per hour
Expected hours: 40.0 per week
Benefits
Dental insurance
Health insurance
Paid time off
Paid training
Vision insurance
Work from home
Application Question(s):
Do you have previous experience in lead generation, inside sales, or as an Sales Development Representative (SDR)?
Work Location: Remote