Key Responsibilities:
Lead Engagement:
- Initiate contact with prospective clients, showcasing the unique value our firm provides.
- Establish rapport and communicate the benefits of choosing our services.
Case Evaluation Facilitation:
- Partner with a dedicated team member to conduct insightful consultations, addressing the specific needs and concerns of potential clients.
Appointment Management:
- Schedule appointments with precision, ensuring optimal availability and confirming attendance to maximize conversion opportunities.
Follow-Up Excellence:
- Implement a strategic follow-up plan to nurture leads and guide them through the decision-making process.
- Tailor communications to address individual client needs and concerns.
- Effectively manage a pipeline with tailored communication efforts, including phone and email follow-ups.
Conversion Focus:
- Shift gears from initial contact to a targeted approach focused on turning leads into paying clients.
- Employ persuasive techniques and effective communication to drive conversion.
Sales Metrics:
- Track and analyze key performance indicators to measure lead conversion rates, identify trends, and implement strategies for continuous improvement.
Qualifications:
Sales Acumen:
- Demonstrated ability to influence and persuade, turning potential clients into committed clients of the firm.
Effective Communication:
- Exceptional verbal and written communication skills with an emphasis on building trust and rapport.
Organization and Time Management:
- Proven ability to multitask in a fast-paced environment, meeting same-day deadlines with meticulous attention to detail.
Tech Savvy:
- Proficient in computer skills, including data entry, and experience with multi-office phone systems.
Team Collaboration:
- Ability to work seamlessly within a team and independently, exhibiting professionalism at all times.
Adaptability:
- Quick learner who can adapt to evolving strategies and exhibit sound judgment.
Experience:
· 3+ years of sales experience with a proven track record of meeting or exceeding targets
· Experience in a law firm or services industry is highly preferred
· Strong background in customer relationship management
· Proven negotiation and closing skills
· Ability to analyze sales data and develop effective strategies
· Experience with CRM systems (e.g., Clio)
· Excellent communication and presentation skills
· Self-motivated with the ability to work independently and in a team
· Adaptable to changing market conditions and quick to learn new products and techniques
3+ years sales experience; law-firm or services background preferred; CRM experience; strong communication; ability to convert leads.
Key Responsibilities
- Initiating contact
- Scheduling appointments
- Following up
Skills & Tools
CRM, Clio
Job Details
- Category: Administrative & Clerical Support
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Forest City or United States
- Languages: English
About King Law Offices
A law firm providing client-focused legal services and consultations. — Industry: Consulting Services