WE ARE SEEKING A REMOTE LABOR RELATIONS MANAGER.
CA and AZ based candidates highly preferred.
The Labor Relations Manager is responsible for planning, directing, and
administering all labor relations activities across the organization’s multiple
union-represented accounts located across various states, all of which employ
hourly, non-exempt personnel under collective bargaining agreements (CBAs). As
the sole incumbent in this function, the Labor Relations Manager holds
end-to-end accountability for collective bargaining, contract administration,
grievance and arbitration management, union relationship management, and labor
law compliance across all assigned accounts and jurisdictions, and will scale
this function as the organization’s union account portfolio grows. This is a
remote position that requires regular multi-state travel to account locations to
fulfill essential job functions.
Responsibilities:
Supervisory Responsibilities:
This position has no direct reports and is classified as an individual
contributor role.
The Labor Relations Manager exercises significant functional authority and
advisory influence over site/account managers and supervisors company-wide
on labor relations matters, contract compliance, and disciplinary process.
Duties/Responsibilities:
Collective Bargaining & Contract Administration: Serve as lead negotiator
for new contracts, renewals, and re-openers across all union accounts;
maintain a master tracking system of all CBA expiration dates, wage/benefit
re-openers, and negotiation timelines; interpret and administer the terms
of each CBA, advising site/account management on contractual rights,
obligations, and past practice; and draft, review, and finalize contract
language, side letters, and memoranda of understanding (MOUs).
Grievance & Dispute Resolution: Manage the grievance procedure end-to-end
at all accounts, including intake, investigation, response drafting, and
company representation through each step up to and including arbitration;
partner with outside labor counsel on arbitration strategy and hearing
representation; and track grievance trends by account to identify systemic
issues or contract-language gaps requiring correction in future bargaining.
Union Relationship Management: Serve as the primary company liaison to all
union locals and business agents representing the company’s accounts; lead
or support labor-management committee meetings, information requests
(RFIs), and ongoing communication between union representatives and account
leadership; and monitor union organizing activity in non-represented parts
of the business and advise leadership on positive employee relations
strategies.
Compliance & Risk Management: Ensure company practices comply with the
National Labor Relations Act (NLRA) and applicable state-specific labor
laws in every jurisdiction in which the organization operates a union
account; respond to unfair labor practice (ULP) charges, NLRB filings, and
related regulatory inquiries in coordination with legal counsel; and
maintain current knowledge of federal and state labor law developments and
proactively communicate impacts to leadership.
Training & Internal Advisory: Train and coach site/account managers and
frontline supervisors on contract compliance, grievance avoidance,
disciplinary process under just-cause standards, and effective
communication with hourly, union-represented employees; act as the internal
expert resource for any labor relations question arising at any account;
and develop tools, templates, and job aids so that field managers can
operate consistently with contractual requirements.
Reporting & Strategy: Provide regular reporting to senior leadership on
labor relations metrics, including grievance volume and resolution,
arbitration outcomes, contract cost impacts, and upcoming negotiation
timelines; develop and recommend enterprise-wide labor relations strategy,
including standardization opportunities across the account portfolio; and
support workforce and labor-cost planning by modeling the financial impact
of proposed contract terms.
Performs other related duties and special projects as necessary or
assigned.
Skills/Abilities:
Expert knowledge of labor relations principles, collective bargaining
practices, and grievance/arbitration procedures.
Strong negotiation, conflict-resolution, and problem-solving skills.
Excellent written and verbal communication skills, with the ability to
communicate effectively with hourly employees, union representatives, and
senior leadership.
Ability to interpret and apply contract language, statutes, and regulations
accurately and consistently.
Strong organizational and time-management skills sufficient to independently
manage competing deadlines across a multi-account, multi-state portfolio.
Ability to exercise sound, independent judgment and discretion on matters
with legal and financial risk to the organization.
Proficiency with standard office/HRIS software and labor relations
case-tracking tools.
Education and Experience:
Bachelor’s degree in Human Resources, Labor Relations, Industrial Relations,
Business Administration, or a related field; equivalent professional
experience may substitute for the degree requirement.
SHRM-SCP, SPHR, or equivalent labor relations certification preferred.
Minimum of seven (7) years of progressive labor relations experience,
including direct experience negotiating collective bargaining agreements and
managing grievance and arbitration processes.
Demonstrated experience independently managing labor relations for a
multi-site, multi-state union portfolio as a sole practitioner, without a
supporting labor relations team.
Xanitos understands the importance of you and your family’s health and
wellbeing, as well as your financial future. With that in mind, we take pride in
the variety of benefit plans that are available for our employees. Please note,
plans vary by location and are subject to eligibility and work hour requirements
in accordance with company policy and state laws. Plans may include:
Medical
Dental
Vision
Life, Accident, and Disability Insurance
401k Retirement Plans
Employee Assistance Program (EAP)
Employee Wellness Program
Commuter Benefits
Shoes for Crews Reimbursement
Paid Time off including Vacation, Sick, Holidays, Elective Holidays,
Bereavement, Parental Bonding, Volunteer Day and Jury Duty.
Employee Discounts to Theme Parks, Theaters, Sporting Events, Movies and More
Xanitos, Inc. is a management company that provides hospital housekeeping,
patient transport, and central laundries services. It is differentiated by its
patented XRO System for cleaning patient rooms, its outstanding operations
management team, and by being a private company whose priority is giving top
quality service. The results are evident; at the hospitals it serves, Xanitos
has improved the cleaning quality, increased HCAHPS scores, reduced the risk of
HAIs, lowered bed turnaround time, and significantly reduced costs.