Knowledge Management Specialist
The Opportunity:
- Whether it’s process improvement, performance measurement, or business management analysis, organizational knowledge management comes down to one thing: learning how an organization works and making it better.
- Although many companies know where they want to go, getting there can be a challenge. Thankfully, that’s what you do: improve the systems that move entire organizations forward.
- It’s why we’re looking for an organizational transformation and change advisor like you who can help identify long-term goals and support the creation of the processes needed to achieve them.
- This is an opportunity to create efficiency in the U.S. Army.
- As a knowledge management professional, you’ll use your expertise to help your team assess how alterations will impact business processes and design to develop a knowledge management strategy that can be implemented to address and overcome.
- From unrealized potential to systemic challenges, your team will provide your client with a holistic view of their organization to transform their practices.
- Work with us as we lead change. Join us. The world can’t wait.
You Have:
- 4+ years of experience implementing knowledge management strategies
- Experience working with clients to comprehend their issues, needs, missions, and future direction
- Experience building, managing, and setting the direction of a knowledge management plan
- Experience with Microsoft Teams administration and reporting for a large organization
- Experience with Microsoft SharePoint 2016 through 2019 and Office365 platforms, including administration and development such as SharePoint sites, sub-sites, libraries, and lists, and maintenance of SharePoint-based enterprise solutions
- Experience conducting stakeholder engagement and requirements gathering activities to identify knowledge management, communications, and business process challenges, and implementing solutions that promote knowledge sharing and strengthen integration between information systems
- Experience evaluating, piloting, and integrating emerging technologies, including Generative AI capabilities, to improve knowledge discovery, workforce productivity, and decision-making
- Experience leveraging Microsoft Power Platform capabilities, including Power Automate, to develop automated workflows and connect enterprise systems
- Secret clearance
- Bachelor's degree
Nice If You Have:
- Experience developing and maintaining SharePoint Online site collections
- Knowledge of HTML, CSS, and JavaScript
- Ability to pay strict attention to detail and accuracy of information, including organizing large amounts of data, setting priorities for analysis, and advising stakeholders
- Possession of excellent verbal and written communication skills
- Possession of excellent client-facing skills
- Certified Knowledge Manager (CKM)
Certification/Clearance:
- Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
- At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care.
- Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values.
- Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits.
- We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
- Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.
- The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees.
- This posting will close within 90 days from the Posting Date.
Identity Statement
- As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud.
- You are expected to be on camera during interviews and assessments.
- We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
- AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools.
- However, we want to ensure a fair candidate process based on your own skills and knowledge.
- As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
- Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually.
- To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
Remote
- If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
Hybrid
- If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role.
- You may also be required to work from or visit a customer facility.
Onsite
- If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Commitment to Non-Discrimination
- All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.