Knowledge and Learning Intern (Next Level Internship)

The Next Level Internship program by Mekari is a highway for achievement-oriented young talents to #ElevateThroughImpact in a competitive and encouraging environment, where they get to contribute in raising Indonesia's software standard.

If you are:

• A final-year University student studying in Indonesia, OR;
• An alumnus max. 1 year after graduation

Send in your application now and start your journey to:

• Experience working at Indonesia's no. 1 SaaS company
• Get a min. 3-month period internship experience with your preferred team and role

By applying through this opening, you are applying specifically for the role of Knowledge and Learning Intern:

Job Description:

Support the Knowledge & Learning team in maintaining knowledge base materials and assisting with the coordination and delivery of learning and training activities, while gaining hands-on exposure to knowledge management and learning & development practices.

• Assist in developing, organizing, and updating knowledge base materials, manuals, FAQs, and documentation for internal teams and/or customers, under the guidance of the Knowledge & Learning team.
• Support reviews of the customer-facing knowledge base to help keep content accurate and up to date with the latest product and service information.
• Help prepare materials, logistics, and content for training sessions, workshops, and onboarding programs for employees.
• Help maintain and organize records related to learning tools and platforms (e.g., LMS).
• Track participation and progress of training initiatives, and help prepare simple summary reports for the team.

Requirements:

• Final-year student or recent graduate (any major); currently pursuing or recently completed a Bachelor's Degree.
• Available to intern for a minimum of 3 months.
• Good written and verbal communication skills, with the ability to express information clearly and simply.
• Interest in knowledge management, learning & development, training, or content creation is a plus.
• Detail-oriented and organized, able to help manage multiple small tasks or projects at once.
• Collaborative mindset and comfortable working with subject matter experts and cross-functional teams.
• Fast learner, proactive, and adaptable to new tools and processes (e.g., LMS, Knowledge Based Tools).
• Basic proficiency in common productivity tools (e.g., MS Office).

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