About the job Key Account Manager – Brazil
We are seeking an independent Key Account Manager to join our team full-time to cover the Brazilian market. If you are a natural salesperson, hungry, ambitious, sharp, and seeking to be a part of a high-performance team at a fast-paced startup, this could be the right role for you.
KEY ACCOUNTABILITIES:
- Manage and develop relationships with key travel agencies, corporate accounts, consolidators, tour operators, and strategic trade partners to promote ticket sales and services.
- Identify and pursue commercial opportunities within existing accounts to drive revenue growth, market share, and sales performance.
- Execute the commercial strategy for the Brazilian market in alignment with company objectives and under the guidance of the Sales Manager Brazil.
- Act as a primary point of contact for assigned accounts, proactively addressing business needs, resolving issues, and strengthening long-term partnerships.
- Negotiate and implement commercial agreements, incentive programs, and joint business initiatives with trade partners within approved guidelines.
- Conduct regular business reviews with key customers, monitoring performance and identifying opportunities for growth and improvement.
- Deliver product presentations, training sessions, and commercial updates to trade partners, ensuring strong knowledge of airline products, services, and booking tools.
- Maintain accurate account plans, customer records, sales activities, and pipeline opportunities within the CRM system.
- Monitor market trends, competitor activities, customer feedback, and industry developments to identify opportunities and recommend actions to the Sales Manager.
- Prepare and analyze sales reports, account performance reviews, forecasts, and market intelligence to support commercial decision-making.
- Collaborate closely with Revenue Management, Marketing, Sales Support, Operations, and other internal stakeholders to optimize commercial performance and customer satisfaction.
- Support the Sales Manager Brazil in the development and execution of market strategies, sales plans, budgets, and commercial initiatives.
- Represent the airline at industry events, trade shows, networking functions, and customer meetings to strengthen brand awareness and market presence.
QUALIFICATIONS, EXPERIENCE, & SKILLS:
- Bachelor's degree in Business Administration, Marketing, Tourism, Hospitality, Aviation Management, or a related field (preferred).
- Sales, negotiation, and relationship management skills.
- Experience in developing sales strategies and meeting sales targets
- Excellent communication and interpersonal skills.
- Customer service orientation and problem-solving abilities.
- Ability to work independently and collaboratively.
- Proficient in Microsoft Office applications, particularly Excel, PowerPoint, and Outlook.
- Proficiency in CRM software.
- Fluency in Portuguese and English. Spanish proficiency (preferred).
- Experience in sales in the tourism or airline industry required (min 3 years).
- Strong organizational skills with attention to detail and the ability to manage multiple priorities.
- Proactive, self-motivated, and eager to learn and develop within a growing organization.
- Resilient and adaptable, with the ability to work effectively in a dynamic and evolving business environment.
- Strong problem-solving skills and ability to coordinate solutions across different stakeholders.
- Analytical skills with the ability to prepare and interpret sales and market reports.
- Willingness to travel within Brazil and international eventually.
Bachelor's degree in business, marketing, tourism, hospitality, or aviation preferred; 3+ years sales experience in tourism or airline industry; proficiency in Microsoft Office and CRM; fluency in Portuguese and English; willingness to travel within Brazil and internationally.
Key Responsibilities
- managing key accounts
- developing sales strategies
- negotiating agreements
Skills & Tools
Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM
Job Details
- Category: Sales
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Brazil
- Languages: Portuguese, English
About Arajet
A fast-paced airline startup focused on the Brazilian market. — Industry: Agriculture