WHO WE ARE:
Smithers-Oasis is a diverse global manufacturer and marketer of floral foam and
design media, floral accessories, postharvest products, cellular growing media,
temperature control packaging, medical impression foam, and custom foams for
specialized applications. Our business divisions include OASIS Floral Products,
FloraLife Postharvest Products, Design Master, OASIS Grower Solutions,
Temprecision International, Medical Impression Foam, and Engineered Products.
Our business divisions and operating units all have the same goal - to provide
solutions-based products and services - and our network of facilities around the
world enables Smithers-Oasis to provide these at the local level, yet with a
global perspective. For floral markets, that means products reflect local
cultural preferences and traditions. From horticultural and postharvest
perspectives, we work with suppliers throughout the global supply chain to
maximize crop production and protect products from harvest to the point of sale.
For our specialty foam divisions, we drive innovation, accept accountability,
and are positioned to partner with operations worldwide.
At Smithers-Oasis, we are committed to quality and innovation. We are proud to
collaborate with our communities to create longstanding, supportive partnerships
and customer satisfaction.
To learn more about us, please visit www.smithersoasis.com
[https://recruiting.ultipro.com/SMI1005SMTHR/www.smithersoasis.com].
WHAT WE NEED:
We are seeking a high performing sales professional to be a Key Account Manager
within our Wholesale Floral channel. This individual must be experienced
leading strategic accounts to drive profitable growth through annual business
planning, commercial execution, and cross-functional coordination to build
brands, improve service, and increase product availability.
Responsibilities of the Key Account Manager role include (but are not limited
to):
Own relationships and commercial performance for key wholesale accounts;
drive profitable growth and pursue targeted goals.
Maintain and expand customer relationships to ensure satisfaction; build
trust-based partnerships.
Develop and execute account plans and promotional activities; support annual
business plan execution
Lead customer training initiatives and provide product education and training
to wholesaler staff on OASIS® Floral Products and related brands to ensure
they are proficient in product features, benefits and applications.
Deliver monthly account performance reporting and quarterly business review
content, including forward plans and forecasts.
Represent the company at key trade shows and market events; gather
competitive/market intelligence.
Use basic sales analytics (e.g., Excel/Power BI reports) and leverage other
data sources to identify growth opportunities, improvement actions and track
progress.
Coordinate cross-functionally with Marketing, Supply Chain, Customer Service,
and Finance to deliver comprehensive solutions.
Accountabilities & KPIs
Meet or exceed sales, margin, and new-product launch targets for assigned
accounts.
Maintain forecast accuracy and proactively communicate demand signals.
Budget ownership for travel, entertainment, samples, and trade shows.
Demonstrate adaptability to customer/industry shifts and internal changes.
Maintain a Lean Selling mindset and drive continuous improvement in account
processes, reporting quality, and customer satisfaction.
Protect confidential information and act consistently with company strategy.
WHO WE ARE LOOKING FOR:
An individual with a Bachelor’s Degree is preferred (Business or related
field).
An individual with 5–7+ years of sales and key account management experience,
ideally in wholesale/distribution.
An individual with proven negotiation, presentation, and account planning
capability.
An individual who is able to maintain a Lean Selling mindset and drive
continuous improvement in account processes, reporting quality, and customer
satisfaction.
An individual with advanced proficiency with Excel/PowerPoint; Power BI is
strongly preferred.
An individual who is able to travel up to approximately 50% of the time
including some weekends during peak event seasons.
An individual who is customer-centric, organized, and responsive.
An individual who has a learning mindset and strong product/technical
training aptitude.
An individual who can translate data into simple actions.
An individual who has commercial acumen: pricing, margin awareness, and
promotion effectiveness.
An individual who is comfortable coaching/training customer teams.
An individual with has a program/solution selling and portfolio mindset.
WHAT WE OFFER:
A full-time career with a competitive salary and benefit plan options,
paid-time off and an immediately vested company-matched 401k plan
Our company culture places a high value on integrity and trust, respect,
collaboration, and a proper work/life balance
An opportunity to add value to the organization and build strong professional
relationships
Smithers-Oasis is a drug free workplace. Upon acceptance of a job offer, the
candidate will be required to successfully pass a drug screen.
This is a remote position with a targeted salary range of $97,000 - $120,000
plus a 10% annual bonus potential. Higher pay for this position will be
dependent upon relevant experience.