ABOUT UNITED ALLOY
United Alloy is a preferred designer, manufacturer and powder coater of
certified metal tanks, skids, frames, trailers, chassis, and related products
crafted to world-class quality standards in strategic partnership with Fortune
500 OEM customers. UA products are proudly “Made in the USA”. In addition to
being made in the USA, UA is also 9001 certified, and has been recognized as a
WBENC woman/minority owned business.
CULTURE
United Alloy empowers and entrusts our employees to manage the responsibilities
of both their work and home lives. We are an agile team that produces
extraordinary results, setting the standard in safety, quality, productivity,
and profitability. Employees act with a sense of ownership, take initiative to
problem solve and is committed to the company’s mission, their team and
themselves.
United Alloy is supportive and encouraging of our employees, we are able to help
make their dreams become a reality. At UA, every employee matters to us. We want
everyone to have their own success story in their personal and professional
lives. It’s one way that makes us an actively engaged team, inspired to win
together.
SUMMARY
The Key Account Manager is a trusted advisor to United Alloy’s customers and
potential customers, exhibiting passion about delivering exceptional results.
The Key Account Manager plays a role in growing relationships with United
Alloy’s strategic customer accounts. The role manages strategic market, revenue,
and profitability objectives. They will maintain a keen working knowledge of
their customers and maintain high-level oversight to project success through
alignment with colleagues.
This position can be a remote position that will report out of our corporate
office in Janesville, WI, Dayton, OH or Seguin, TX.
WHAT YOU'LL DO
Customer Engagement
Build and maintain strong, long-term relationships with strategic
accounts.
Serve as a trusted advisor to customers, understanding industry trends,
challenges and opportunities as well as customer needs and expectations.
Represents the voice of customer within United Alloy.
Ensure proactive issue resolution and continuous improvement in service
delivery.
Facilitate client visits, plant tours, and technical reviews to build trust
and transparency.
Champion innovations and changes that enhance customer value.
Portfolio Oversight
Manage a portfolio of high-value accounts, including OEMs, packagers,
contractors and industrial service providers, aligning customer needs with
overall company strategy and revenue targets.
Act as the primary liaison between customer and internal teams to ensure
seamless communication and service delivery.
Build yearly forecast plan and manage regular facilitation of forecast
accuracy and scheduling in collaboration with key internal stakeholders.
Responsible for long-term demand planning as well as securing and
finalizing near-term orders to meet or exceed goals.
Manage performance and health of relationships, monitoring on time
delivery, quality and relationship metrics.
Key Account Development
Identify growth opportunities within existing accounts, including new
projects, products or markets.
Collaborate with engineering and sales teams to develop proposals and
quotes tailored to client specifications.
Lead contract negotiations and renewals, ensuring profitability and client
satisfaction.
Monitor and report on market trends, analyze competitors, and growth
opportunities to inform strategy as well as adjust daily tactics based on
real-time insights.
Technical Collaboration
Work closely with production, quality assurance, and engineering teams to
meet client technical requirements.
Translate client feedback into actionable feedback for improvements with
key stakeholders.
Reporting & Analysis
Track customer KPIs such as on-time delivery, defect rates, and customer
satisfaction scores.
Review results to forecast accuracy and recommend changes or alignments
needed.
Provide regular performance reports and strategic insights to senior
leadership.
Analyze quotes and to routinely ensure and support the long-term
partnership with customers and growth of United Alloy.
Forecast demand and plan capacity for key accounts.
Sales Process and Operations:
Communicate progress regularly with transparency around demand and sales
activities.
Drive adoption of best practices within the sales organization to drive
consistent policy and process implementation.
Create operational protocols, tools and systems to foster clarity,
accountability and efficiency across the sales team.
WHAT YOU BRING
A bachelor’s degree in business or engineering related field.
A minimum of 5 years’ experience successfully selling fabricated products to
large OEM customers preferred.
Demonstrated willingness to learn about our business and its customers, with
an eagerness to continue to learn.
A highly organized and disciplined person able to prioritize and
differentiate between the important and unimportant.
Passion for developing technical solutions for customer applications.
A collaborative mindset that seeks alignment cross-functionally as well as
with external partners.
Valid driver’s license is required. Must have a clean MVR report.
A working proficiency with Microsoft Office Suite, including Outlook, Excel,
and Word.
Adapted to working in an ERP system environment.
Ability to travel +10% of the time
12 Expected Behaviors of Actively Engaged Person – 100% Responsible,
Trustworthy, Team Player, Clear Communicator, Empathy, Humility, Emotional
Self-Control, Resolves Conflict Directly, Positive Attitude, Respects Others,
Problem Solver, and Agile.
BENEFITS
We offer competitive starting wages, a comprehensive compensation and benefits
package, and a variety of exciting perks.
Medical, dental and vision
Generous Responsible Time Off (RTO) policy
401(k) with company match
Key Employee Incentive Plan (KEIP) Bonus Structure
Paid training
Company paid holidays