This is a part-time position (to start), fully remote.
The Junior Sales Admin must be fluent in spoken and written English, with impeccable language and communication soft skills.
- Maintain and update sales and customer records
- Manage sales tracking tools, develop monthly sales reports and report on important information
- Keep a record of sales trends
- Ensure sales targets are met and report any deviations
- Liaise with account managers to develop specific sales strategies
- Communicate important feedback from customers internally
- Suggest sales process improvements
- Provide data and guides to help the sales team
- Process orders via email or phone
- Contact clients to obtain missing information or answer queries
- Stay up-to-date with new product and feature launches and ensure the sales team is on board
- Develop and monitor performance indicators
Requirements
- Proven work experience as a Sales Administrator or Sales support agent
- Hands-on experience with CRM software
- Understanding of sales performance metrics
- Proven work experience as a Sales support specialist or Sales support associate
- Proficiency with MS Office Suite, particularly MS Excel, PowerPoint, Word
- In-depth understanding of sales principles and customer service practices
- Excellent communication, analytical, organizational and multitasking skills
- A team player with a high level of dedication
- Ability to work under strict deadlines
- BS degree in Marketing or associates degree in relevant field or certification in Sales or relevant field is a plus
Originally posted on