Jira Engineer
- Design, build, and maintain scalable solutions across Atlassian products to support enterprise workflows
- Translate business and user requirements into effective system configurations, automations, and dashboards
- Ability to work with HR, Finance and other support functions to develop and deploy suitable ticketing solutions for their functional areas.
- Lead the design for integrations and APIs to/from existing HR, Finance and other support applications.
- Develop and maintain comprehensive system architecture documentation, blueprints, and standards
- Partner with product owners, project managers, and technical leads to gather and refine system requirements.
- Provide expert guidance on Atlassian capabilities, industry best practices, and governance frameworks
- Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders.
- Work on an international team in different timezones and often competing priorities.
- Work in an iterative way with the business stakeholders to agree, develop and document solutions.
- Act as a trusted advisor on platform strategy and continuous improvement initiatives.
Jira Engineer Key Skills
- Jira Service management, Jira Admin (cloud/data), Confluence admi
- Workflow design & optimization
- Automation rules
- Dashboards & reporting
- Understanding of REST API’s & integrations
- Scripting
- Design scalable solutions
- Build ticketing solutions across multiple teams/functions
- Integrate Jira with SAP API configuration
- Data migration – import/export
- Requirement gathering/ stakeholder workshop experience
- Management of change, release & environment
- Dashboard development, SLA, KPI reporting
- Problem solving ability
- Explaining technical concepts to non technical users
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