Job Description:
• Answer calls in a professional manner, acting according to the Interpreter's code of conduct
• Be always prepared to take notes during a call
• Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically)
• Rendering all messages accurately and completely, without adding, omitting, or substituting
• Provide the highest level of customer service during interpreting
• Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message
• Applying standards of practice
• Go into internal professional training
• Be eager to get new professional certifications
• Communicate and report to your team leader
• Comply with dress code requirements for video remote interpreting
Requirements:
• Fluent in source language (English) and Native in target language "Japanese"
• 1+ years of over the telephone interpretation experience in a well-known interpretation company
• Good knowledge of medical terminology
• Awareness in legal terminology is a plus
• International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.)
• High school diploma in your native language
• High emotional intelligence and tolerance to different cultures
• High level of communication, listening, note-taking, and memory retention skills
Benefits:
• Fully remote position with a clear schedule
• Full-time or part-time position (business and weekend hours)
• Immediate availability to start working after onboarding
• Internal Certified training
• Monthly fee payments
• Contract type of employment